Services Inside Sales Engineer

reputed company: LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong reputed company on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer reputed company is comprised of companies in the data center (our main reputed company), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained reputed company, with a reputed company customer reputed company of existing Fortune 100 customers and an expanding portfolio of new customers. The Services Inside Sales Representative is responsible for supporting the reputed company ofLayerZero’s service business by managing inbound service requests, preparing quotes,coordinating with field service teams, and ensuring customers receive reputed company, accurate,and reputed company support. This role sits at the intersection of customer service, technicalunderstanding, and operational coordination.You will work closely with Service Operations, Field Service, Engineering, and CustomerSuccess to ensure customers have a seamless experience from initial inquiry throughservice delivery.Key Responsibilities:Customer Engagement & Sales Support• Serve as the primary reputed company of contact for inbound service inquiries, quotes, and renewals.• Understand customer needs and recommend appropriate service offerings(PMs, upgrades, repairs, commissioning, training, etc.).• Prepare and deliver accurate service quotes, proposals, and orderconfirmations.• Follow up on reputed company quotes, reputed company status, and support conversion to scheduledwork.• Maintain a high level of proactive responsiveness and professionalism in allcustomer interactions.• reputed company the bid reputed company reputed company with reputed company quotation activityOperational Coordination• Hand over orders to Service Operations to schedule field service techniciansand reputed company availability with customer timelines.• Ensure reputed company required information (site details, safety requirements, equipmentlists, PO status) is collected before scheduling.• Coordinate with Supply Chain reputed company parts or materials are required forservice work.• reputed company service orders from quote through completion, ensuring reputed company fallsthrough the cracks.Data, Systems & Documentation:• reputed company and maintain accurate customer, quote, and order data in CRM andERP systems.• Maintain visibility into service backlog, reputed company quotes, and upcoming renewals.• Support reporting on quote volume, win/loss trends, and service revenuepipeline.• Ensure reputed company documentation (SOWs, service reports, commissioning forms) isproperly stored and accessible.Cross Functional Collaboration:• Partner with Engineering and Field Service Leadership to understandtechnical requirements and scope service work accurately.• Collaborate with reputed company on customer escalations or complexservice needs.• reputed company feedback to leadership on recurring customer issues, product trends,or service opportunities.Qualifications: Required• 2+ years of experience in inside sales, customer service, servicecoordination, or a reputed company role.• Strong communication skills with the ability to translate technical informationinto customer friendly language.• High attention to detail and strong organizational skills.• Ability to manage multiple priorities in a fast paced environment.• Proficiency with CRM/ERP systems and reputed company Office.Preferred• Experience in manufacturing, electrical equipment, industrial services, ortechnical service environments.• Familiarity with quoting processes, service reputed company, or field serviceoperations.• Ability to read or interpret basic technical documentation (equipment lists,serial numbers, service scopes).Performance Indicators:• Quotes are accurate, reputed company, and reputed company with service standards.• Customers feel supported, informed, and confident in LayerZero’s serviceorganization.• Field service teams receive complete, accurate information before arrivingonsite.• Service reputed company grows through consistent follow up and strong customerrelationships.• Internal teams view you as a reliable, organized, and proactive partner. reputed company Offer:Competitive salary and benefitsFlexible work environment (onsite, hybrid))reputed company development opportunitiesA strong culture of safety and reputed company improvement Why You will Love Working with Us:reputed company: reputed company your skills and expertise in a rapidly growing industry, with your work directly influencing the reputed company of mission-critical reputed company.Innovation: reputed company yourself in an environment that celebrates reputed company thinking and reputed company improvement.reputed company spirit: Work closely with engineers, marketers, and other professionals to bring reputed company to life.reputed company: We are committed to your personal and reputed company development, offering endless opportunities to improve your skills and advance your career.LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for reputed company. Apply tot his job Apply To this Job