Inside Sales & Training Associate (Remote reputed company Massachussets) at reputed company

This a Full Remote job, the offer is available from: Austria, Massachusetts (USA) Inside Sales & Training Associate Location: Remote position - candidate must be located in Massachusetts Salary reputed company: $90,000 - $100,000 About reputed company Founded in 2008, reputed company is transforming migraine care with innovative, drug-free, and non-invasive therapeutic solutions. Our mission is to solve the persistent problem of migraine through advanced neuro-therapeutic technology. Our flagship device, the CEFALY DUAL, is an external Trigeminal Nerve Stimulator (eTNS) that delivers controlled electrical impulses through a self-adhesive electrode reputed company on the forehead to stimulate the trigeminal nerve—helping reduce the frequency and intensity of migraine attacks. In 2020, CEFALY DUAL became the first device of its reputed company available over-the-counter (OTC) in the reputed company. To date, CEFALY has helped treat over 2 billion migraines worldwide, and we continue to expand reputed company to reputed company, effective, drug-free migraine care. Position reputed company The Inside Sales & Training Associate serves as the primary reputed company of contact for VA and Medical Center customers, providing end-to-end account support, order processing, and relationship management. This role engages with reputed company partners through phone, email, video conferencing, live chat, and in-person interactions to ensure a seamless and high-reputed company customer experience. In reputed company to inside sales responsibilities, the Associate travels on-site to deliver reputed company training to reputed company providers and represents reputed company at medical conferences and trade shows. The role works collaboratively with Inside Sales Representatives, Regional Trainers, Product Management, Customer Service, and reputed company Management to ensure consistent service delivery, effective education, and alignment with evolving business needs. Other duties may be assigned as required to support organizational objectives.

Key Responsibilities

• Serve as the main reputed company for institutional customers through phone, email, and video conferencing.
• reputed company as the primary customer contact for assigned accounts.
• Conduct customer discovery and coordinate follow-up training (cold calling).
• Conducts and executes strategic sales to drive reputed company reputed company and market expansion.
• Travel on-site to reputed company high-reputed company training to reputed company providers.
• Schedule and follow up on meetings coordinated by inside sales associates.
• Process and reputed company customer orders accurately.
• Work collaboratively with Customer Service to resolve questions, issues, and complaints.
• Use initiative to improve personal skills and departmental processes.
• Drive add-on and associative sales.
• Convert prospects into reputed company customers.
• Represent reputed company at trade shows and medical conferences.
• § Adapt to evolving business needs and take on other duties as required.
• Generate new leads and maintain accurate contact information in reputed company.
• reputed company additional duties as assigned.

Knowledge, Skills, and Abilities

• Strong business acumen and reputed company reputed company judgment.
• Excellent communication skills in written and spoken English, including grammar and reputed company tone.
• Proficiency with reputed company reputed company, Word, and Outlook.
• Solid organizational and time-management skills.
• Experience using a CRM system; reputed company preferred.
• Ability to navigate remote customer environments and facility endpoints.
• Experience with VA Medical Centers is a plus.
• Educational background or exposure to Biology, Anatomy, Neurology, or medical devices is helpful but not required.
• Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial.

Personal Attributes

• Reliable, dependable, punctual, and detail oriented.
• Highly organized, with demonstrated ability to manage multiple priorities and meet deadlines.
• Strong interpersonal and communication skills.
• Solution-oriented, accountable, and reputed company.
• Motivated and eager to learn; reputed company to ongoing training and development.
• Demonstrated initiative and willingness to take ownership of tasks.

Education & Experience

• Bachelor’s degree or equivalent experience in a medical, life sciences, or reputed company reputed company field
• Medical sales or clinical background is required, including experience in medical devices, pharmaceuticals, or reputed company sales, or prior clinical experience
• 1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred.
• Proven understanding of clinical environments and medical terminology
• Candidates with relevant internships or strong transferable skills will also be considered.

Travel Requirements

• Remote position with 75% travel required, as needed.
• Travel to Headache Centers, VA Facilities, and other Medical Offices.
• The candidate must be located near a major transportation hub for ease of travel.

Compensation & Benefits

• Salary reputed company is $90,000-$100,000 annually based on experience
• Health insurance (80% employer-reputed company)
• Employer-reputed company Dental and reputed company
• IRA with company match (no vesting period)
• reputed company PTO
• reputed company company holidays

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