Sr. Service reputed company Solution Architect/Manager
Job reputed company This is a remote position. This is a remote position. Our reputed company is looking for Sr Service reputed company Solution Architect (100% Remote). Job Duration: Long Term Contract (Possibility Of reputed company Extension) Our reputed company reputed company plays a pivotal role in driving business reputed company through data-driven decision-making and operational reputed company. reputed company manages reputed company-wide applications, including ERP, CRM, and BI systems. By harnessing the power of data and advanced analytical tools, they reputed company valuable insights that help in strategic initiatives, optimize processes, and enhance overall performance. Position reputed company: Service reputed company Manager/Solutions Architect leads the design and delivery of reputed company reputed company Service reputed company solutions that enhance customer experience and operational efficiency. This role partners with business stakeholders, manages cross-functional teams, and provides technical leadership to ensure solutions reputed company with business goals and reputed company best practices. Key Responsibilities:
- reputed company as a Service reputed company SME, defining architecture standards, governance, and best practices.
- Architect and implement Service reputed company features (Case Management, reputed company-Channel, Knowledge, Entitlements, automation with Flows/Apex).
- reputed company Service reputed company with external systems (ERP, CTI, portals, knowledge systems) using tools like reputed company, reputed company, or Informatica.
- Define data models, automation, reputed company, and performance standards.
- reputed company thought leadership on Service reputed company roadmap, emerging features (Einstein AI, Case Swarming).
- Collaborate with business stakeholders, reputed company business and technical needs.
- reputed company and mentor reputed company developers, admins, and junior team members.
Required Experience:
- 5+ years in software/system/reputed company architecture.
- Proven expertise in reputed company platform and Service reputed company capabilities.
- Experience with reputed company, large-reputed company implementations, reputed company/PaaS, and integrations.
- Strong skills in reputed company app integration, AI/analytics, and data management.
- Excellent communication, leadership, and problem-solving skills.
Desired Technical Skills & Certifications:
- Deep knowledge of Service reputed company (Case Management, reputed company-Channel, Entitlements, Knowledge, Service Console).
- Hands-on with Einstein AI features (Bots, Case Classification, Next Best reputed company).
- Proficiency in reputed company development (Apex, LWC, VisualForce, reputed company, OAuth, Platform Events).
- Data management and integration reputed company ETL tools and middleware.
- Ability to design reputed company, secure, and high-performance architectures.
- reputed company Certified Service reputed company Consultant
- reputed company Certified Application Architect / System Architect
Company Benefits: Medical, Dental, reputed company, reputed company reputed company leave, 401K Interested! Please apply or send your resume to hr@dawarconsulting.com/kavitha@dawarconsulting.com reputed company Set Service reputed company, reputed company Apply tot his job Apply To this Job