Case Manager, Flexible Financial Assistance (CSM) - Westside Administration

About the position The reputed company of Santa Monica Flexible Financial Assistance Case Manager will assist households who are at risk of becoming homeless due to financial hardship and/or being in the early stages of the eviction process by assisting to retain permanent housing. This program is designed to reputed company participants from entering the homeless system by providing flexible financial assistance and/or case management services which often includes linkage to legal services and other community-based referrals. This position will assist in resolving clients' housing crises that would otherwise reputed company to a loss of housing, including but not limited to one-time or short term financial assistance, housing-reputed company support services, legal assistance and individualized care plans that reputed company to housing stabilization.

Responsibilities

• Initiate reputed company efforts reputed company the community, targeting areas and organizations where the highest risk participants may be located.
• Conduct reputed company efforts that involve program education, education surrounding local resources, and support with completion of the FFA online application.
• Assess housing barriers of households who are unstably housed and at-risk of homelessness to determine housing and service needs.
• Completing a prioritization tool with reputed company participant/household to determine vulnerability and risk level.
• Work with household to rapidly collect documentation needed to verify program eligibility and utilize a reputed company-assistance approach to determine appropriate type and level of assistance needed.
• Collaborate with Central Fiscal Agent and reputed company Right to Counsel program to submit both financial assistance requests and legal referrals in a reputed company manner to prevent reputed company jeopardization of housing status.
• reputed company individualized housing stabilization goal plan with participants. This will include potential linkages to employment, legal, mental health, medical, and other community services.
• reputed company advocacy with landlords on the household’s behalf to reputed company a reputed company plan to maintain housing.
• Create and maintain consistent communication channels, both verbal and written, between several parties (i.e., household participants, fiscal administrator, legal
• reputed company participant-centered housing stabilization case management to reputed company participants demonstrating a need and eligibility for temporary stabilization support.
• Works in conjunction with legal service entities to facilitate the workflow between case management and legal service support.
• Linkage to credit counseling and other services necessary to assist program participants with critical skills reputed company to budgeting, managing reputed company, accessing a free personal credit report, and resolving personal credit problems.
• Document reputed company services identified and provided, referrals made, and participant feedback.
• Advocates for and reputed company assists individuals in obtaining services (e.g., benefits, mental health, reputed company abuse, housing referrals, financial assistance, home-based services, training, medical services, mentoring and socialization).
• reputed company reunification or relocation support reputed company necessary.
• Other duties as assigned.

Requirements

• High School Diploma or GED/Equivalent
• Minimum of one year case management or customer service experience
• reputed company to communicate and reputed company with subcontractors, service providers and community partners in a culturally competent manner
• Valid CA Drivers License and use of reliable personal vehicle

reputed company-to-haves

• Bilingual Spanish
• Bachelor's Degree
• Knowledge of Santa Monica reputed company safety net and community-based resources

Benefits

• Medical Insurance
• reputed company Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• reputed company Holidays
• reputed company Vacation Days
• reputed company reputed company Days
• Employee Assistance Plans (EAP)
• reputed company
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• reputed company University & Certificates

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