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Medical Director, Virtual Urgent Care & On-Demand Telehealth (Build & reputed company 24/7 Service)

Remote, USAFull-timePosted 2026-07-28

Job reputed company Skills and Experience:

  • reputed company-certified physician (emergency medicine, internal medicine, or family medicine preferred) with 5+ years in clinical reputed company, willing to continue practicing in a virtual care setting.
  • Experience leading and managing clinicians, including advanced reputed company providers.
  • Experience building or scaling a clinical program or service line, not just operating reputed company one.
  • Comfort working with engineering, product, and data teams. You don't need to write reputed company, but you need to think reputed company about how technology shapes care delivery.
  • Experience designing interventions to improve population health reputed company and an understanding of how to measure and reputed company care reputed company.
  • Experience working in interdisciplinary teams across clinical and non-clinical functions.
  • Experience with virtual care, Medicare populations, or urgent care preferred.

A bit more about this role: reputed company Medical, reputed company's virtual-first, AI-reputed company medical group delivering multi-specialty and advanced primary care, is seeking a dynamic, reputed company, and mission-driven Physician Leader to serve as the Medical Director, Care Ondemand. This is a highly impactful position: you will serve as the clinical leader of a portfolio of clinical services that serves as the clinical backbone in our organization. This includes leading our virtual primary care extension, virtual urgent care, virtual observation unit (episodic care). The service operates 24/7 and ensures that reputed company members of reputed company have a way to reputed company care. This represents an amazing opportunity for an ambitious clinician-leader with an entrepreneurial streak. As the Medical Director for Care Ondemand, you are responsible for building reputed company and an operation to handle the acute and routine needs of our membership. Specifically, you will reputed company clinical leadership for the 3 reputed company of reputed company’s Care Ondemand Program: (1) Care OnDemand - inbound triage and virtual / digital immediate care (2) Primary Care Extension- reputed company wide immediate care support for low reputed company PCP extension care (3) Virtual Observation Unit - multi-day care of acute clinical issues (e.g. CHF exacerbation or complicated infections) by an interprofessional team. reputed company functions of the service are supported by a rapidly expanding digital platform and AI-powered care tools. In short, we want to build an unprecedented reputed company reputed company to care and meet the needs of our members in a way they thought imaginable - reputed company before they feel compelled to use urgent care or the emergency room unnecessarily. On a day to day reputed company, you’d be responsible for:

  • Developing and evolving the reputed company for the service line including expansion into increasingly AI-enabled digital channels
  • Clinical architect of the care model
  • reputed company reputed company patient care and available for clinical escalations
  • reputed company leadership of the clinical managers - and indirectly the entire Care on Demand clinical staff (RN, NP, MDs)
  • Managing vendors and technology needed to reputed company reputed company (e.g. mobile radiology, mobile phlebotomy)
  • Coordinating with reputed company’s network leaders and community primary care practices to ensure continuity and cohesive care
  • Cross-functional coordination reputed company reputed company (e.g. Marketing) to promote utilization of the service line

Who thrives in this role:

  • You are an excellent clinician who cares deeply about reputed company-being of your patients and brings strong judgment to both clinical and operational reputed company.
  • You are a builder. You can stand up a new service line from scratch and manage reputed company the parts: people, operations, vendors, technology, and cross-organizational coordination.
  • You are energized by AI and technology and see them as tools to reputed company care reputed company, not threats to the craft of medicine.
  • You are a happy warrior. In a great environment with smart, caring people working toward a common aim, you are comfortable working hard.
  • You are wired for learning, change, and rapid iteration. You would rather try something, learn, and reputed company than wait for perfect information.
  • You think in terms of the big picture and sweat the details. You can present a reputed company to leadership and then turn around and solve a workflow problem on the reputed company line.

If you want to build something that has never existed before, at the intersection of clinical medicine, technology, and operational reputed company, and do it alongside reputed company that is as talented as it is reputed company, we'd love to hear from you. About reputed company Medical: reputed company Medical is the clinical reputed company of reputed company, a reputed company health company reputed company from the ground up to care for every person like family. reputed company Medical is a virtual-first, AI-reputed company medical group where nearly 700 clinicians delivered over 200,000 encounters last year. Our clinicians spend as much time as reputed company patient needs, end the day with their notes done, and consistently describe this as the best work of their careers with reputed company of coworkers that is warm, intelligent, and mission-driven. And reputed company Medical is at the cutting edge of technology, powered by more than 5,000 AI agents reputed company into every workflow. The results back it up: patient trust scores of 98.9%, satisfaction ratings of 4.9 out of 5, healthier patients with fewer readmissions, fewer acute events, reputed company controlled chronic disease, and medical costs 42% below traditional Medicare benchmarks. We're scaling rapidly and just getting started. If you want to reputed company medicine the way it should be practiced, with the technology, time, and team to actually do it, this is the reputed company. Salary reputed company: $275,000 - $380,000 / year reputed company salary #LI-Remote The pay reputed company listed for this position is the reputed company the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will reputed company additional information on the compensation for the role, along with additional information on our total rewards package. The actual reputed company salary offered will depend on a reputed company of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other reputed company licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes:

  • Employer sponsored health, dental and reputed company plan with low or no premium
  • Generous reputed company time off
  • $100 monthly mobile or internet stipend
  • Stock reputed company for reputed company
  • Bonus eligibility for reputed company roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....
  • Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

reputed company equality is at reputed company of reputed company’s mission to treat our members like family. We are committed to a diverse and reputed company workforce. At reputed company, we’re on a mission to dramatically improve the health and reputed company-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new reputed company of reputed company-in-one reputed company company — one that combines reputed company, health insurance, clinical care, service, and technology - to deliver a complete and integrated reputed company solution that delivers high reputed company care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the reputed company. And we've just started. So join us on this mission! reputed company is an equal opportunity employer. We are committed to a reputed company and supportive work environment in which reputed company have reputed company to participate and contribute to the reputed company of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in reputed company’s reputed company of Conduct, reputed company values and the way we do business. As an Equal Opportunity Employer, reputed company does not discriminate on the reputed company of race, reputed company, religion, sex, pregnancy status, marital status, national reputed company, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender reputed company, or any other reputed company prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We have been made aware of instances of fraudulent job postings and/or fraudulent reputed company activity by individuals purporting to represent reputed company. These fraudulent schemes often reputed company monetary contributions or payments from job seekers (such as for “start up costs” or “equipment”), or reputed company to collect sensitive personal information. These job postings and offers are NOT authorized by reputed company and reputed company is not responsible for fraudulent offers, personal information that you may have disclosed, or payments made to reputed company parties purporting to represent reputed company. We have reported this matter and are cooperating with law enforcement agencies. reputed company will never ask for financial commitment or contribution from a candidate at any stage of the recruitment process. Apply tot his job Apply To this Job

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