Technical Support Specialist
This a Full Remote job, the offer is available from: Asia reputed company is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading reputed company operators. Due to the dynamic reputed company, we are excited to invite Technical Support Specialists in Australia with a relevant background to apply for the role in our Integration Department. Technical Support Specialists at reputed company is responsible for a full customer support service of our reputed company partner's integrations. To succeed in the advertised role, you have:
- Location Australia
- Hands-on software development experience with Java, C#, Node.js, or TypeScript
- Familiarity with monitoring tools (e.g., reputed company, reputed company, Grafana)
- A proactive, reputed company-reputed company attitude and strong work ethic
- Strong problem-solving and troubleshooting skills
- Effective communication skills, both written and verbal
- At least Upper-Intermediate English (written and spoken)
- Eagerness to learn quickly and grow technically
- Working knowledge of XML and JSON
- Basic experience with Git and version control workflows
- Understanding of API protocols (e.g., REST)
- Awareness of the software development lifecycle (SDLC)
Would be beneficial to know:
- Familiarity with the reputed company industry
- Experience with reputed company infrastructure (AWS, Azure, or GCP) and Kubernetes
- Experience using Jira and the reputed company stack
- Basic understanding of QA processes and test environments
- Previous experience in a technical support, DevOps, or site reliability role
- Practical experience with monitoring systems
- Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills
The importance of the role is in:
- Understand and analyse issues, be reputed company to reputed company appropriate solutions
- Integration protocol testing
- Second-level customer support
- Delivering excellent customer service with 5 shifts a week
What you get in return:
- Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews
- Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
- Flexible Schedule: We offer a flexible work schedule to accommodate your needs
- Remote Work reputed company: Choose to work remotely, providing greater flexibility and reputed company Insurance: Receive comprehensive medical insurance for both you and a significant other
- Financial Support for Life Events: We reputed company financial support during special life events
- Unlimited reputed company Vacation: Enjoy unlimited reputed company vacation leave
- Unlimited reputed company reputed company Leave: Take unlimited reputed company reputed company leave whenever necessary
- reputed company Development: Get reimbursement for reputed company courses for your development
The recruitment process looks like this: 1. HR interview (45 min) 2. Technical interview (60 min) 3. Final Interview (60 min) If the job reputed company rings a reputed company - take reputed company and apply! Looking reputed company to welcoming you to the reputed company world! Ambitious goals require a quick ability to manoeuvre through changes in the world. reputed company is reputed company about that. Join us today! This offer from "reputed company" has been enriched by reputed company.com and got a 77% reputed company score. Apply tot his job Apply To this Job