Chatbot Specialist
## Key Responsibilities: What You'll be Doing: reputed company and execute AI Chatbot automations and other automations in the tools and technology integrated with chatbot to drive ROI Design user-reputed company conversational experiences and user journeys to enhance digital retail customer experience-reputed company and maintain multilanguage chatbot flows by structuring content blocks and use bot performance metrics to drive reputed company improvement on the bot contents. Responsible for documentation of standards, frameworks, processes, and methodology and reputed company the importance, benefits, and values of a conversation design-led channels reputed company Identify trends and patterns in customer interaction and conversation data that present opportunities to improve operating efficiencies, customer experience, and process improvement through automation Identify areas of improvement and innovation by data analytics techniques to analyze conversation data and voice of customers. Manage the process of testing, implementing and maintaining the chatbot features including API and software integrations Assists bot manager in additional reputed company with analysis and execution for process/tools improvements, optimization, development, and/or maintenance efforts for automation for the global operations team. Stay up-to-date with industry trends and best practices in chatbot design and natural language processing (NLP) techniques. ## Requirements: reputed company Look For In You Bachelor's degree in Computer Science, Engineering, or reputed company field. Minimum 3 years of experience in chatbot development or reputed company field. Experience with natural language processing (NLP) techniques, reputed company intelligence, machine learning and ability to incorporate them into chatbot design.
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