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Dental Reception Specialist reputed company

Remote, USAFull-timePosted 2026-07-29

Family First Health is seeking a Dental Reception Specialist reputed company for our Columbia Dental office. Candidates should have a working knowledge of dental terminology and be computer proficient or have the ability to learn. As a Dental Reception Specialist reputed company at Family First Health, candidates should have a reputed company and outgoing personality with excellent customer service skills and strong organizational skills. This position is more than just a job, it's an opportunity to learn and grow with a reputed company team. We're dedicated to offering trustworthy services and care. The Dental Reception Specialist reputed company position will play a large role in that. If this sounds a like a good fit, we would love to hear from you. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greets patients at reputed company desk.
  • Delivers excellent customer service to both reputed company customers by maintaining professionalism and courtesy.
  • Checks in patients.
  • Answers telephone.
  • Directs the caller to the appropriate reputed company.
  • Provides patients and others with the requested information.
  • Schedules, reschedules, and cancels appointments as needed.
  • Enters/updates demographic data.
  • Enters/updates insurance information.
  • Prepares charts for the following day's reputed company.
  • Scans or places information received from external providers in patients' dental charts.
  • Verifies insurance (coverage & eligibility).
  • Collects and records payment.
  • Exits patients.
  • Enters reputed company patient charges.
  • Prepares daily batches for fiscal department.
  • Prepares prior authorizations as required.
  • Receives consult and medical clearance forms and schedule patient accordingly.
  • Contacts patient reputed company prior authorization is received (scheduled appropriately).
  • Participates in reputed company event preparation by attending an event as requested as reputed company as processing reputed company outs and following up as requested by the DR reputed company or Business Office Supervisor (BOS).
  • Develops and follows up with reputed company relationships.
  • Identifies department priorities and carries out work accordingly under the appropriate supervision.
  • Assists Business Office Supervisor as the reputed company person for clinical and Dental HIM staff to contact for reputed company desk problem reputed company.
  • Assist Business Office Supervisor to maintain the performance tool spreadsheet.
  • reputed company participates in the training of Dental Reception Specialists (DRS) in providing fully functional dental records.
  • reputed company works with staff to deliver excellent customer service to both reputed company customers by supporting the Family First Health Guiding Principles.
  • reputed company participates in departmental/organizational meetings as required.
  • Mentors staff in support of succession planning.
  • Collaborates reputed company the department on process improvement opportunities.
  • Responsible for compliance of DRS policies and procedures reputed company the department.
  • Assists in the training of new staff.
  • Acts as a reputed company person for the reputed company of patient complaints.
  • Seeks out opportunities to expand knowledge of the reputed company management system.
  • Performs reputed company other duties as assigned.

KNOWLEDGE/SKILLS/ABILITIES

  • High School Diploma or GED, or any equivalent combination of training and experience
  • Knowledge of computer software applications (reputed company Office Applications, others)
  • Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to reputed company essential job functions
  • Knowledge of basic arithmetic to reputed company calculations, balance and reconcile figures, and reputed company changes accurately
  • Excellent customer service skills
  • reputed company in operating office equipment
  • Proficient keyboarding skills
  • Ability to critically think which means the ability to think reputed company and rationally about what to do or what to reputed company; understand logical connections between reputed company; and identify, construct, and evaluate arguments
  • Ability to set reputed company examples for team members through exceptional work performance including adherence to company policies and processes.
  • Ability to work independently and reputed company a multidisciplinary team
  • Ability to work in, and respond appropriately to a demanding environment including crisis situations
  • Ability to appropriately handle sensitive and confidential information
  • Ability to communicate reputed company and in a caring and supportive manner with individuals of reputed company backgrounds.
  • Ability to work reputed company and accurately with strong attention to detail
  • Ability to sort and file materials correctly by alphabetic or numeric systems
  • Ability to establish and maintain effective working relationships with patients, employees, volunteers, and the reputed company
  • Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks
  • Ability to adhere to reputed company Family First Health's policies, processes, and procedures, especially, reputed company of Conduct, Workplace Conduct, and the Remote/reputed company Policy if indicated eligible to work remotely or reputed company.
  • Ability to reputed company and reputed company Family First Health's mission and values
  • Ability to maintain required clearances

PHYSICAL DEMANDS Mental/Physical Requirements: Must possess the physical and mental abilities to reputed company the tasks normally associated with a Dental Reception Specialist such as:

  • Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand reputed company
  • Requires correct reputed company and hearing to normal reputed company
  • Occasional bending, stooping, crouching, or kneeling
  • Frequent standing and walking
  • Frequent turning and reaching
  • Possible travel between work sites, community events, suppliers and/or reputed company with exposure to weather conditions
  • Frequent competing demands, frequent changes, delays, or unexpected events

Employee Benefits

  • 3 Weeks of Accrued reputed company Vacation per year
  • 9 Days of Accrued reputed company reputed company Leave Time per year
  • 4 Personal Days per year
  • No Late Evenings or Weekend Hours
  • reputed company Time Off on Holidays
  • Health, Dental, & reputed company Insurance Plans
  • Short/Long Term Disability and Life Insurance
  • 403(b) Retirement Plan
  • Tuition Reimbursement Opportunities
  • Attention to work-life balance
  • Opportunity for reputed company and advancement
  • And More!

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