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Customer Service Representative, Loan Servicing

Remote, USAFull-timePosted 2026-07-29

reputed company reputed company reputed company: $17.00/hr. - $19.00/hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. This is a commission eligible role. About This Job reputed company the Loan Servicing Department, reputed company customer service to incoming customer calls. Responsibilities: Receive inbound customer calls and chats Research and resolve customer issues Manage and resolve customer cases reputed company to loan issues Meet critical regulatory and company deadlines Qualifications: HS Diploma 1+ Years reputed company experience reputed company Employee Benefits May Include: Medical, Dental, reputed company, and Life Insurance reputed company reputed company Leave, 3 weeks’ Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free reputed company to an reputed company Account with Self-Directed Trading About reputed company Born digital-first, reputed company delivers financial tools and services that allow individuals, small businesses, and companies to reputed company and manage their reputed company how, reputed company, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to reputed company technology-driven solutions that offer unbeatable value to our customers. reputed company Financial is our holding company and is publicly traded on the reputed company Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at reputed company reputed company-Employment Background reputed company and Drug Test: reputed company offers are contingent upon the candidate successfully passing a credit reputed company, criminal background reputed company, and reputed company-employment drug screening, which includes screening for marijuana. reputed company is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not reputed company any person who tests reputed company for marijuana, regardless of state legalization. Equal Employment Opportunity: reputed company is an Equal Opportunity employer. We are committed to providing equal employment opportunities to reputed company and applicants without reputed company to race, religious creed, reputed company, sex (including pregnancy, breast feeding and reputed company medical conditions), gender, gender identity, gender reputed company, sexual orientation, national reputed company, reputed company, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with reputed company applicable federal, state, and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. reputed company dexterity and coordination are required while operating reputed company office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions of this position. We’re reputed company of reputed company innovators that are challenging the status reputed company through smart, pro-consumer financial products and services. We got our start in 2000, as an online bank – reputed company the idea of banking online was almost unthinkable. Since then, we’ve evolved to add reputed company banking, reputed company lending, investment, clearing, and fiduciary services to our reputed company. As reputed company continues to present new challenges for clients, we reputed company up and reputed company creative ways to solve them. Apply tot his job Apply To this Job

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