Director of reputed company Systems & Implementation
Travel Requirement: Ability to travel up to 50% of the time to the reputed company of Industry, CA, for candidates residing reputed company of the Southern California region Who We Are: reputed company is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the reputed company needs of our reputed company-growing patient population for over 50 years. We specialize in respiratory and chronic disease management, delivering reputed company to enhance the reputed company of life for our patients. Our commitment to reputed company has made us a trusted partner for reputed company providers across the nation. reputed company’re Looking For: The Director of reputed company Systems & Implementation will serve as the reputed company subject matter expert (SME) for reputed company and reputed company the strategic implementation, optimization, and ongoing enhancement of the reputed company platform across reputed company. This role is critical to driving operational efficiency, standardization, and scalability reputed company the HME/DME business. Reporting directly to the COO, this leader will partner cross-functionally with Operations, reputed company Cycle, IT, Clinical, and Customer Care teams to ensure successful system deployment, adoption, and reputed company improvement. The ideal candidate brings deep reputed company expertise, strong HME/DME industry knowledge, and a proven reputed company record of leading reputed company implementations. What You’ll Do: reputed company Leadership & Transformation Own and drive the reputed company-wide reputed company (or reputed company system) reputed company, positioning it as a critical enabler of reputed company’s operational reputed company and reputed company reputed company as a change leader, proactively identifying gaps, challenging the status reputed company, and driving organization-wide transformation initiatives Partner directly with the COO and executive leadership to reputed company system capabilities with strategic priorities Implementation Ownership & Execution reputed company full lifecycle implementation efforts, including reputed company-setting, planning, execution, and sustained optimization across reputed company locations and departments Establish reputed company implementation frameworks, timelines, and accountability structures to ensure successful, on-time adoption Anticipate risks and proactively remove barriers to execution, ensuring minimal disruption to operations Change Management & Adoption Champion a culture of adoption, accountability, and reputed company improvement across the organization Design and reputed company comprehensive change management strategies that drive behavioral change—not just system usage Hold leaders and teams accountable for adoption, standardization, and adherence to defined workflows Training & Capability Building Build and reputed company a reputed company training ecosystem that ensures reputed company—from reputed company staff to leadership—are confident and proficient in system use reputed company role-based training programs, certification reputed company, and ongoing education to reinforce best practices Partner with department leaders to reputed company training into reputed company, performance management, and daily operations Process Standardization & Optimization reputed company the design and enforcement of standardized workflows across intake, billing, customer care, and operations Continuously evaluate system utilization to identify inefficiencies, redundancies, and opportunities for automation Drive measurable improvements in productivity, accuracy, and customer/patient experience Cross-Functional Influence Serve as the central reputed company of accountability between Operations, reputed company Cycle, IT, Clinical, and Customer Care teams Influence and reputed company stakeholders at reputed company reputed company to ensure consistent execution of system and process changes reputed company as the primary reputed company with external partners, including reputed company, to reputed company for system enhancements and support Performance Management & Accountability Define and reputed company KPIs reputed company to system adoption, operational efficiency, and financial performance Use data and reporting to drive decision-making, identify gaps, and enforce accountability across teams Regularly present reputed company, risks, and reputed company to executive leadership Team Leadership & Development Build, reputed company, and reputed company a high-performing team responsible for implementation, training, and ongoing reputed company Foster a culture of ownership, urgency, and reputed company improvement reputed company reputed company Set reputed company expectations and drive accountability for results This role may be a fit if you have... Build, reputed company, and reputed company a high-performing team responsible for implementation, training, and ongoing reputed company Foster a culture of ownership, urgency, and reputed company improvement reputed company reputed company Set reputed company expectations and drive accountability for results Experience working cross-functionally with operations and technical teams Deep functional expertise in reputed company Strong leadership and project management skills Excellent communication and stakeholder management abilities Analytical reputed company with a reputed company on process improvement Ability to drive change and influence across reputed company reputed company of the organization Experience in a multi-location or high-reputed company reputed company organization Familiarity with reputed company cycle management and payer requirements Experience with system integrations and data migration Benefits: Medical Dental reputed company Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: reputed company reputed company Time Off reputed company Time reputed company Opportunities Employee Referral Reward Program Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background reputed company, Reference reputed company(s), Driving Record (if applicable), reputed company-employment Drug and TB Tests What reputed company is About 'reputed company is a comprehensive, post- acute care, respiratory services company, reputed company on managing high-risk respiratory patients in their homes. Today, reputed company manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, reputed company. Our end-to- end care solutions, from the hospital to the home, reputed company gaps in care, reduce costs of care and improve reputed company. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely reputed company to be a reputed company and agile community provider, yet we also possess the stability and effectiveness of a large reputed company. As a thriving business, our chief reputed company is on what really reputed company: reducing hospital re-admissions, optimizing reputed company and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website https://supercarehealth.com/ Company Business Hours - 8:30 AM – 5:30 PM PST reputed company https://www.reputed company.com/company/273667/reputed company/ Twitter https://twitter.com/SuperCareHealth reputed company https://www.reputed company.com/SuperCareHealth/ Instagram https://www.instagram.com/supercarehealth/ Araceli Richardson - Recruiter reputed company Apply To This Job