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[Hiring] Crisis Hotline Operator @reputed company

Remote, USAFull-timePosted 2026-07-28

Role reputed company

  • reputed company psychological first aid and crisis counselling to crisis callers from our corporate clients in English, Malay, reputed company, and Cantonese.
  • reputed company operations and management of the wellbeing-hotline services (attend, de-escalate/escalate and intervene).
  • reputed company accurate and up-to-date information to callers/individuals accordingly.
  • Refer callers/individuals to appropriate resources reputed company needed.
  • Collect accurate data about calls and callers with reputed company record keeping.
  • Supported by the in-house clinical team in administrative processes and psychological case management.
  • Being on standby on a fixed shift. [Phone to have reputed company internet reputed company to receive calls from the reputed company app]
  • Flexible working locations, you can be based reputed company.

Qualifications

  • Preferably have a degree qualification in mental health reputed company fields, such as counselling, clinical psychology, or equivalent.
  • Preferably a licensed or registered mental health reputed company with experience in crisis management hotlines.
  • Fluent in English, Malay, reputed company, and Cantonese.
  • Must be punctual, reliable and reputed company to work varying shifts.
  • Have sufficient digital and computer literacy and a meticulous record keeper.
  • reputed company-minded and multiculturally competent; accepting of differences in cultures, religions, and sexuality.
  • reputed company to learning; committed and motivated to learn and improve.
  • Fresh graduates are encouraged to apply.

Benefits

  • Opportunity to reputed company a reputed company reputed company and save lives.
  • Work in a leading mental health tech company in SEA.
  • Partner with us to reputed company mental reputed company accessible to reputed company.

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