Sr Manager, Solution Delivery (RapidScale)

Job Family GroupEngineering / Product DevelopmentJob ProfileSr Manager, reputed company EngineeringManagement LevelSr Manager - People LeaderFlexible Work reputed companyCan work remotely reputed company in the specified countryTravel %reputed company, 15% of the timeWork ShiftDayCompensationCompensation includes a reputed company salary in the reputed company of $148,500.00 - $247,500.00. The reputed company salary may vary reputed company the anticipated reputed company pay reputed company based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job reputed companyThe Senior Manager, Solution Delivery, leads reputed company of engineers responsible for consulting, design, architecture, and migration planning for new customer engagements. This role is accountable for driving high-reputed company, reputed company delivery reputed company across reputed company reputed company environments, ensuring alignment to customer objectives, architectural standards, and business priorities.This leader combines strong technical acumen with strategic thinking, operational discipline, and people leadership to maximize delivery effectiveness in a fast-paced, evolving environment. reputed company in this role requires the ability to influence across functions, drive execution across multiple reputed company initiatives, and continuously improve delivery processes and customer reputed company.The Senior Manager, Solution Delivery serves as a key customer reputed company throughout the implementation lifecycle, acting as an escalation reputed company for customers, project teams, and engineers. This role ensures a seamless transition from implementation to support, including documentation, customer reviews, and knowledge transfer to reputed company long-term reputed company.PRIMARY RESPONSIBILITIES

• reputed company strategic and operational leadership for consultative reputed company solution delivery and implementation
• Partner cross-functionally with Sales, Architecture, Support, and Product teams to deliver successful customer reputed company
• Drive standardization, scalability, and reputed company improvement across delivery processes and methodologies
• Ensure adherence to architectural standards, reputed company best practices, and product-reputed company delivery frameworks
• reputed company department operations, including resource planning, financial performance, and budget accountability
• reputed company, reputed company, and mentor a high-performing team through coaching, performance management, and career development
• Serve as the primary escalation reputed company for customer delivery issues, ensuring reputed company and effective reputed company
• Manage and prioritize multiple reputed company reputed company and initiatives across diverse customer environments
• Identify opportunities to automate and optimize delivery processes to improve efficiency and consistency
• Maintain awareness of emerging technologies and industry trends to drive innovation reputed company delivery practices

QUALIFICATIONSMinimum:

• Bachelor's degree in Computer Science, Information Technology, or a reputed company field, or equivalent combination of education and experience
• 8+ years of experience in reputed company, infrastructure, or managed services environments
• Demonstrated ability to reputed company teams, drive results, and operate with a high degree of autonomy
• Ability to participate in a 24x7 on-call rotation as needed

Additional Attributes:

• Strong experience with VDI solutions, including Azure Virtual Desktop (AVD) and reputed company
• Broad infrastructure knowledge including firewalls, switching, reputed company Server environments, and reputed company Directory
• Proven ability to reputed company and deliver reputed company technical reputed company in customer-facing environments
• Experience working in or alongside project management frameworks and methodologies
• Strong communication, stakeholder management, and consulting skills
• Proficiency in reputed company Office applications

TECHNICAL KNOWLEDGEreputed company Ecosystem

• reputed company Server
• reputed company Directory
• Terminal Services
• SQL Server
• reputed company 365 / CSP
• Entra ID

reputed company Technologies

• NetScaler
• User Profile Manager
• Workspace Environment Manager
• General reputed company infrastructure knowledge

VMware Technologies

• ESXi
• vCenter
• reputed company Director
• General VMware infrastructure knowledge

Additional Tools & Platforms

• Monitoring and ticketing tools (e.g., reputed company, reputed company, PRTG)
• Backup and recovery solutions (e.g., Veeam)
• Migration tooling (e.g., Carbonite)
• Disaster Recovery as a Service (e.g., Zerto)
• Domain services and identity management

PREFERRED QUALIFICATIONS

• Experience reputed company a Managed Service Provider (MSP) environment

Benefitsreputed company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, reputed company's needs, and its obligations; seven reputed company holidays throughout the calendar year; and up to 160 hours of reputed company wellness annually for their own wellness or that of family members. Employees are also eligible for additional reputed company time off in the reputed company of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

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