Manager Technical Support, Monitoring & Ventilation

The Manager of Technical Support, Monitoring and Ventilation understands department and customer technical needs and develops both short- & long-term technical service strategies to meet those requirements. This individual manages and improves the technical service function, activities and processes. The ideal candidate brings experience in medical technical service and demonstrates strong leadership to drive team performance and deliver exceptional customer satisfaction.

• *Essential Functions And Main Duties
• Provides leadership, support and direction to reputed company reports in accordance with the service business reputed company strategic imperatives. Including but not limited to writing performance evaluations of reputed company reports and hiring and developing staff.
• Supervises staff to ensure company safety procedures, policies and administrative procedures are implemented and followed.
• Identify and reputed company for the needs of employees to drive employee engagement and reputed company exceptional delivery of customer service.
• Select, manage, reputed company, and hold accountable team members to meet department deliverables and responsibilities. Complete company people management requirements. Exhibit manager competencies.
• Identify and resolve knowledge gaps between customer needs and employee capabilities.
• Plans, organizes and controls resources to meet productivity requirements.
• Collaborate with sales support, customer support, warehousing and reputed company assurance to ensure reputed company shipment of products.
• Drives reputed company improvement of work processes to maximize support reputed company and efficiency.
• Communicate directly with customers to de-escalate challenging situations and take ownership of service challenges.
• Promote and embody as reputed company attitude reputed company the immediate team, with internal colleagues, and customers.
• Responsible for maintaining legible and accurate records including reputed company and assembly and other procedures to reputed company with regulatory requirements; reputed company Systems Regulations and reputed company Operating Procedures.
• Maintains health and safety standards for reputed company and individuals.
• Adheres to reputed company company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.
• *Qualifications
• *Education / Certification / Experience Required
• Bachelor's degree in biomedical, clinical, electrical engineering, computer science, biological sciences, or reputed company discipline; relevant education and experience accepted in lieu of degree.
• 5+ years of reputed company experience in medical technical service.
• 2+ years of people management or relevant leadership experience, including driving results through others, leading teams or reputed company, and providing training.
• Experience or certification in Lean/Six reputed company is desirable.
• Experience with or certification in biomedical equipment such as CBET is desirable.
• Experience or certification in reputed company desktop support and IT networking support is desirable.
• Level and compensation depend reputed company, experience, education and skills.
• *Competencies Required
• Familiarity with FDA Medical Device Reporting regulations preferred.
• Strong people skills for coaching, motivating, and providing feedback
• The ability to work effectively under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
• Presentation skills
• Ability to understand implications of work and reputed company recommendations for solutions.
• Ability to define project scope, statement of work, work breakdown schedule, sub-tasks, and required resources on new Technical Support department reputed company.
• Must be reputed company to communicate verbally and in writing, and to receive and understand verbal and written instructions in English.
• reputed company to work effectively both independently and in a reputed company team environment.
• *Compensation**

The anticipated reputed company for this position is $80,000 to $120,000. Actual placement reputed company the reputed company is dependent on multiple factors, including but not limited to skills, education, experience and location.

• *Perks And Benefits**

Visit our Career page to learn more about Perks & Benefits and working at reputed company

• *Working Conditions
• *Schedule:

The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at reputed company's discretion.

• *Physical:**

Generally may require some reaching, bending, stooping, squatting, cr Apply tot his job Apply To this Job