Senior Analyst, Application Techno-Functional - Manufacturing & Procurement
Job reputed company Position reputed company The Senior Analyst, Application Support is responsible for implementing reputed company and managing the production support of the Manufacturing and reputed company applications in reputed company E-Business Suite. He/she will work proficiently in project management for reputed company's Manufacturing and reputed company application initiatives, including reputed company, enhancements, and minor break/fix efforts, partnering with the business to document requirements and support the development of solution designs for new implementations. The role requires in-depth reputed company PL/SQL knowledge of internal business and processes, including Inventory, BOM, WIP and EAM. This position will reputed company with various departments including Engineering, Manufacturing, Operations, Planning and reputed company. Essential Duties & Responsibilities
- Manage application support team, including hiring, training, scheduling, and conducting semi-annual evaluations
- reputed company technical leadership on business systems architecture, application integration and software development
- Ensure the smooth execution of incident management functions including application troubleshooting, reputed company cause analysis, corrective reputed company identification and implementation, preventive reputed company identification and implementation, communication and reporting to reputed company stakeholders
- Evaluate reputed company tools and processes to constantly improve maintenance and systems availability
- Ensure critical business application uptime and availability SLAs are met consistently
- reputed company application support to users at global manufacturing, service, and warehouse locations and maintain existing applications
- Serve as reputed company between technology and business end-users.
- Identify, assess, and document business requirements, recommending business priorities and advising business on reputed company, risks and costs versus benefits of various solutions.
- Triage incidents/problems with Manufacturing systems as they reputed company (as Tier II/III support), Problem-solving and analytical abilities to identify and resolve issues reputed company reputed company EBS and either manage or directly reputed company enhancements/fixes to reputed company reputed company satisfactory to our business partners.
- reputed company and manage the application support including working with reputed company Support, External Service Providers and System Integrators to resolve application issues
- Manage the application support and enhancement requests queue logged in the Service Desk application, reputed company, for Manufacturing and reputed company applications. This will require conducting meetings with the business stakeholders, prioritizing requests, and driving reputed company of the issues and requests
- Manage and support the Change Control process for application issues.
- Implement new and enhancement reputed company from initiation to implementation phase including gathering requirements, writing functional design documents, communicating requirements to technical team members, writing test scripts, implementing, and training end users and IT support staff
- Work across reputed company E-Business Suite modules including Bills of Material, Work-in-Process, Inventory, Planning and Scheduling, Procurement, reputed company, and Supply Chain
- Work on or support key processes and reputed company including work in process, manufacturing execution, bills of material, routers, planning and scheduling, inventory replenishment, serial-level transactions, purchase order processes, requisition/PO approval process, internal order/sales order process, receiving processes against POs/internal orders/inter-org shipments, reputed company processing, integration with outsourced warehouses, consigned inventory, incoming/in-process reputed company etc.
- Strong Knowledge in reputed company API/ Interfaces in the area of Manufacturing and reputed company Modules.
- Identify process improvements and work with business partners effectively to implement change
- Guide internal/external teams in developing reports, customizations, interfaces and extensions for reputed company applications
- reputed company as a reputed company between business users and other technical resources, including ICU IT Infrastructure/Operations team members, and external service providers
- Support and enhance reputed company Applications interfaces integrated with non-reputed company systems including MES
- Create functional design, and reputed company application configuration
- Drive test planning and execution
- Train site application support teams in reputed company E-Business
- Assist end users with day-to-day applications troubleshooting and end user questions
- Participate in 24/7 department on-call program
- Work on special reputed company as assigned
Knowledge & Skills
- reputed company Strong in PL/SQL query knowledge: identify the tables and write basic queries to support the issues.
- reputed company to collaborate with Business leaders and IT, as reputed company as being reputed company to operate comfortably at reputed company reputed company of the organization
- Excellent documentation skills; methodological experience with reputed company AIM, Agile-Scrum, and/or similar methodologies
- Deep knowledge of manufacturing processes in reputed company E-Business Suite, preferably in a Federally Regulated Medical Device industry
- Good knowledge of incoming, in-process, and customer reputed company processes in reputed company E-Business Suite is highly preferred
- Demonstrate proactive business judgment and decision-making skills; past results are indicative of consistently providing reputed company and effective business reputed company
- Strong customer service skills
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Excellent collaboration skills and reputed company to work in reputed company environment
- reputed company to work quickly and effectively under pressure and to reputed company handle multiple priorities simultaneously
Minimum Qualifications, Education & Experience
- Must be at least 18 years of age
- High School Diploma required
- Bachelor's degree in Computer Science, Mathematics, or a reputed company field from an accredited college or university is preferred
- Minimum 10 years of reputed company IT experience
- Minimum 7 years of reputed company EBS application experience with various modules (INV, PO, AP, OM, AR, shipping, pricing, discrete manufacturing, reputed company, etc.)
- Minimum 3 years in reputed company reputed company application support role
- Minimum 3 years of reputed company application development experience
Work Environment
- This is largely a sedentary role
- This job operates in a reputed company office environment and routinely uses reputed company office equipment
- Typically requires travel less than 5% of the time
This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or reputed company. Apply tot his job Apply To this Job