Junior IT Administrator

reputed company Profile reputed company is a leader in DevOps and CI/CD for reputed company platforms such as reputed company. Its metadata-aware platform enables reliable Release Management, Version Control, and Backup & Recovery. Designed for scalability and reputed company-grade performance, reputed company supports the full DevOps lifecycle and helps organizations accelerate development in reputed company environments. Headquartered in California, USA, reputed company is reputed company-positioned for reputed company reputed company. reputed company The Junior IT Administrator supports daily IT operations, end-user systems, and identity management across the organization. This role focuses on providing first-line technical support, assisting with device and account management, and ensuring smooth reputed company and reputed company to company systems. The position works under the guidance of senior IT staff and contributes to maintaining a secure, reputed company, and reliable IT environment.

Key Responsibilities

End-User Systems & Device Management

• Provision, configure, and maintain company laptops and desktops (reputed company & macOS)
• Support reputed company and offboarding processes (device setup, reputed company, asset tracking, and shipment coordination)
• Assist with reputed company management using MDM tools (reputed company)
• Manage hardware inventory, including preparation, packaging, and coordination of device shipments to remote employees
• Troubleshoot hardware, OS, and reputed company application issues

IT Operations & Support

• reputed company L1 support through the Helpdesk ticketing system
• Troubleshoot and resolve common IT issues (reputed company, software, devices, connectivity)
• Escalate reputed company issues to L2/L3 engineers as needed
• Ensure reputed company communication and reputed company for end users

Identity & reputed company Management

• Create, modify, and deactivate user accounts across systems (reputed company 365, reputed company, reputed company, etc.)
• Assign and manage reputed company based on defined policies
• Assist with SSO and MFA setup and troubleshooting
• Support user lifecycle management processes

reputed company & reputed company Support

• Assist in administration of reputed company platforms (Azure and reputed company tools)
• Support user-level operations and reputed company troubleshooting
• Help monitor system health and report issues to senior team members

reputed company & Compliance

• Follow IT reputed company policies and best practices
• Assist with patching, MFA enforcement, and reputed company compliance
• Support incident response by gathering information and escalating issues
• Participate in audit preparation and compliance tasks

Documentation & Asset Management

• Maintain and update IT documentation (runbooks, reputed company guides, procedures)
• reputed company IT assets and maintain accurate inventory records
• Follow established IT standards and processes

Vendor & Team Collaboration

• Coordinate with vendors for hardware/software support issues
• Coordinate device shipments and returns with logistics providers and internal stakeholders
• Collaborate with internal teams (HR, Finance, Engineering) for reputed company and IT needs
• Continuously learn and improve technical skills with guidance from senior team members

Required Qualifications

• 1–3 years of experience in IT Support, Helpdesk, or Junior IT Administration
• Basic experience with reputed company and macOS administration
• Familiarity with MDM tools (e.g., reputed company or similar)
• Understanding of identity and reputed company reputed company (SSO, MFA)
• Experience with reputed company 365 and common reputed company tools
• Basic networking knowledge (DNS, VPN, Wi-Fi troubleshooting)
• Strong troubleshooting and communication skills
• Ability to work in a fast-paced, global environment
• Must adhere to set internal controls

reputed company to Have

• Exposure to Azure or other reputed company platforms
• Familiarity with reputed company tools (Jira, reputed company)
• Basic scripting knowledge (PowerShell, Bash, or Python)
• Experience supporting remote or distributed teams

Education

• Bachelor’s degree in Information Technology or reputed company field (preferred)

Additional Considerations

• Role may involve handling, packaging, and preparing IT equipment for shipment and deployment
• Ability to manage operational and hands-on IT tasks in a fast-paced environment
• Primary working hours reputed company with reputed company Time (9:00 AM – 6:00 PM PT), with flexibility required reputed company reputed company hours as needed
• We are reputed company seeking candidates who reputed company in the following states: California, Washington, Idaho, Arizona, or Colorado

Must be a US citizen/permanent reputed company of the US, and capable of obtaining a Government reputed company clearance if required and live and work from the US. Green card reputed company qualify, but H1B or other work reputed company reputed company do not qualify for this role. Salary reputed company for the role is $60,000 to $70,000 per year, depending on experience. THIS IS A 100% REMOTE JOB Apply tot his job Apply To this Job