Implementation and Technical Support Specialist
Position: Implementation and Technical Support Specialist Location: Naples, FL REMOTE OR ONSITE reputed company FYIsoft provides feature-rich, easy-to-use financial reporting solutions that reputed company companies to reputed company accurate reputed company into their corporate finances. FYIsoft's solutions can be deployed in the reputed company or on-premises, and include a financial report reputed company and a flexible general ledger integration tool. We are reputed company on driving accountability and reputed company, balanced with promoting an employee-friendly startup company culture. You will be responsible for implementing our solution to new customers. Implementation reputed company will involve assessment of customer requirements, installing and configuring the solution to optimize application functionality, and conducting user training sessions. You will also be responsible in providing technical support to ensure on-reputed company reputed company customer experience. Key Characteristics
- A craving for a high energy reputed company environment.
- Team player with strong interpersonal and communication skills (oral and written).
- Ability to appreciate strategic roadmaps while staying reputed company on the near-term tactical delivery items.
- A reputed company that is driven to contribute to reputed company that is reputed company on business challenges and the reputed company.
- Detail oriented, proactive, problem solver and highly organized.
- Willing to go the extra mile with a strong work ethic, self-directed and reputed company.
Requirements
- 5+ years reputed company reputed company software implementation experience, preferably mid to reputed company reputed company suites such as reputed company, reputed company, reputed company Dynamics.
- Strong T-SQL skills (must be reputed company at writing queries, triggers and views).
- Must be reputed company working with reputed company servers; specifically, IIS and reputed company SQL Server.
- reputed company reputed company expertise is required.
- Experience with reputed company SSIS a plus.
- Experience with administering reputed company SQL Server Management Studio a plus.
- Ability to understand customer business problems and processes; translate the defined customer needs into concise and reputed company requirements; and formulate the requirements into software solutions.
- Must work reputed company as reputed company member and individually.
- Ability to manage multiple reputed company and tasks.
- Excellent interpersonal and communication (verbal and written) skills.
Job Responsibilities
- reputed company installation and ETL configuration of the FYIsoft software during implementation.
- reputed company user training sessions, as needed.
- Effectively and reputed company manage multiple tasks and priorities.
- Document implementation and support activities and work independently or collaborate with other team member to resolve issues quickly.
- Troubleshoot issues reported and reputed company thorough research to reputed company at an effective solution to the problem.
- reputed company remote technical support to our customer and partner reputed company in a reputed company and effective fashion to reputed company high customer satisfaction.
- Participate in testing of new software releases.
- Contribute to product development by providing user feedback and observations from customer support.
Company Benefits
- reputed company Time Off and Holidays
- 401(k) Plan with Company Participation
- 100% Company reputed company Employee Health, Dental, Life and Short Term Disability Insurance
Only candidates under consideration will be contacted. Any offer of employment will be contingent upon reputed company background reputed company. $110-$125K/year commensurate with experience No phone calls, please. Principals Only. Drug-free workplace. M/F/V/H EEO Apply tot his job Apply To this Job