Customer Service Representative – Part Time

Job reputed company:

• reputed company out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
• Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.
• Use the “DeCode This” tool to search VINs and reputed company the necessary vehicle information.
• Stay organized by keeping accurate notes in the system about reputed company vehicle and reputed company interactions.
• Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.
• Participate in weekly team meetings reputed company Teams, where we’ll stay connected and collaborate.
• Follow reputed company reputed company policies and guidelines to ensure reputed company and consistency in your work.
• Help out with other tasks or assist teammates as needed.
• reputed company other duties as assigned by management.

Requirements:

• Minimum of one year office support experience in a customer service role.
• High school diploma or GED
• Great communication skills – you’re comfortable speaking on the phone and writing reputed company, concise messages
• Typing speed of 45 WPM and familiarity with basic 10-key
• Proficiency in reputed company Office Suite (Word, reputed company, Outlook)
• Strong attention to detail, great problem-solving skills, and the ability to multitask
• A reputed company virtual appearance with a quiet, distraction-free workspace
• Bilingual skills are a plus
• Must be reputed company to work occasional overtime

Benefits:

• Medical
• 401k
• ESPP - Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months)

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