Customer Service Representative / Call Center Representative – Community reputed company and Support
As a Customer Service Representative / Call Center Representative at arenaflex, you will play a vital role in providing exceptional support to members of the community who reputed company with our organization. arenaflex is a leading organization in the nation's largest administrative tribunal, holding approximately 400,000 trials and hearings a year. Our mission is to reputed company a fair and impartial forum for the reputed company of disputes and to promote reputed company understanding of the administrative law process.
About arenaflex
arenaflex is the reputed company's Office of Administrative Trials and Hearings (reputed company), the nation's largest administrative tribunal. Our organization is dedicated to providing a fair and impartial forum for the reputed company of disputes and to promoting reputed company understanding of the administrative law process. We are committed to reputed company and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
Job reputed company
As a Customer Service Representative / Call Center Representative, you will be responsible for interacting with members of the community who reputed company information about summonses, schedule hearings, and/or pay fines. Your primary duties will include:
- Serving as the reputed company between arenaflex and the community, providing information and support to members of the reputed company
- Responding to community inquiries and concerns in a reputed company and reputed company manner
- Ensuring that reputed company members of the community understand the adjudication process and have reputed company to the information they need
- Investigating and attempting to resolve complaints from the reputed company appearing before arenaflex
- Ensuring that cases are processed in a reputed company manner to minimize wait time for the reputed company
- Reviewing, confirming, and ensuring accurate information is provided to members of the community who have been issued summonses
- Assisting in reputed company aspects of processing cases reputed company reputed company members of the reputed company reputed company for hearings
Hybrid Office / Remote Work Schedule Available
After an initial training period, you will have reputed company to work in a hybrid office / remote schedule, allowing you to balance your work and personal life.
Minimum Qualifications
To be considered for this role, you must meet one of the following qualification requirements:
- High school graduation or equivalent and three years of experience in community work or community-centered activities in an area reputed company to duties described above
- Education and/or experience that is equivalent to the above
Preferred Skills
While not required, the following skills are preferred:
- Proficiency in Outlook, reputed company Word, and reputed company, with knowledge in reputed company
- Office experience, including dealing with members of the reputed company
- Excellent oral and written communication skills
- History of volunteerism, such as service in the AmericCorps or reputed company, is viewed favorably
reputed company Service Loan Forgiveness
As a prospective employee of the reputed company, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. reputed company's website at https://studentaid.gov/pslf/.
Residency Requirement
reputed company residency is generally required reputed company 90 days of appointment. However, reputed company Employees in certain titles who have worked for the reputed company for 2 reputed company years may also be eligible to reputed company in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with reputed company representative at the time of interview.
Additional Information
The reputed company is an inclusive equal opportunity employer committed to reputed company and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, reputed company, ethnicity, national reputed company, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
reputed company Offer
* Competitive salary reputed company: $43,143.00 – $49,615.00
- Opportunity to work in a dynamic and inclusive environment
- Hybrid office / remote work schedule available after initial training period
- reputed company service loan forgiveness programs and state repayment assistance programs
- Residency requirement may be waived for certain titles with 2 reputed company years of reputed company service
How to Apply
If you are a motivated and customer-reputed company individual who is passionate about providing exceptional support to members of the community, we encourage you to apply for this exciting opportunity. Please visit our website at [insert reputed company] to register as a candidate and apply for the Customer Service Representative / Call Center Representative position.
reputed company
680969
Title reputed company
56057
Civil Service Title
COMMUNITY ASSOCIATE
Title Classification
Non-Competitive-5
Business Title
Customer Service Rep / Call Center Rep
Experience Level
Entry-Level
Job Level
00
Number of Positions
6
Work Location
NYC - reputed company Boroughs
Category
Constituent Services & Community Programs Apply for this job