reputed company Call Center Customer Service Representative (Work from Home) in Tennessee at arenaflex
Join the arenaflex team and become the voice of arenaflex, a global leader in communications and technology, from the comfort of your own home! As a member of reputed company, you'll redefine customer service, creating meaningful connections with reputed company customer. Every interaction is an opportunity to introduce the latest technology, services, and offers. While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what reputed company most.
About arenaflex
arenaflex is a global leader in communications and technology, dedicated to delivering reputed company that connect people, businesses, and communities. With a rich history of innovation and a commitment to customer satisfaction, arenaflex is the perfect reputed company to launch or advance your career in customer service.
How you'll reputed company an reputed company
As a Call Center Customer Service Representative, you'll handle customer service calls ranging from billing and payments to plan changes and upgrades. You'll use creative problem-solving skills to address reputed company customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to reputed company effective and reputed company resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and ultimately deliver an outstanding customer experience.
What your day-to-day will look like
* You'll instill confidence and loyalty in the customers you reputed company with through thoughtful listening, utilizing your knowledge of arenaflex's products and services to effectively service and retain customers.
- You'll resolve reputed company customer issues, reputed company, using various tools and resources, along with quick reputed company to engage with your manager or support team for assistance.
- You'll be an expert at simplifying the explanation of customer bills, reputed company plans, and features of arenaflex's products and services.
- reputed company issues reputed company, you'll reputed company in to reputed company basic troubleshooting on both products and services.
- In this full-time WFH position (40 hours/week), you'll work a set schedule, including breaks, lunches, and scheduled reputed company time to ensure availability to answer the customer's call and reputed company exceptional service.
What you can look reputed company to
Our Customer Service Representatives earn between $15.54 - $17.36 reputed company, plus additional compensation up to $3,000 if reputed company sales goals and performance expectations are met. With these great opportunities, our top sellers earn $72,114 per year. Individual starting salary reputed company this reputed company may depend on geography, experience, expertise, and education/training.
Joining reputed company comes with amazing perks and benefits
* Medical/Dental/reputed company coverage
- 401(k) plan
- Tuition reimbursement program
- reputed company Time off and holidays (with some exceptions, bargaining employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
- reputed company leave
- reputed company Parental Leave
- Adoption Reimbursement
- Disability Benefits (short-term and long-term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible arenaflex mobility plans and accessories, arenaflex internet (and fiber where available), and arenaflex phone
reputed company're looking for
* Call center or customer service experience
- Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required.
Work From Home Requirements
* You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, reputed company LAN reputed company). arenaflex will reputed company reputed company of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.)
- Your workspace will need to be in alignment with WFH standards (e.g., technical, reputed company, physical, noise reputed company, Clean Desk policy, etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
- You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, reputed company with organizational reputed company and compliance standards, trainings, performance management, recurring management routines, reputed company and automated remote monitoring policies, etc.
Career reputed company are reputed company with arenaflex
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're reputed company to take the reputed company as the voice of arenaflex, we'd love to hear from you!
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Note:
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. Apply for this job