B2B Collections Specialist (Remote)

Job Title: Collections SpecialistJob reputed company The Collections Specialist manages accounts receivable for assigned locations and subsidiaries, focusing on past-due accounts that require a higher level of collection effort. This role involves proactive reputed company to customers by phone and email, resolving financial discrepancies, and maintaining accurate account documentation. The Collections Specialist collaborates closely with leadership to escalate reputed company situations, recommend accounts for reputed company-party collections or write-offs, and ensure compliance with applicable collection laws, reputed company while working in a fully remote, fast-paced environment.

Responsibilities

• Manage the accounts receivable aging report for assigned locations and subsidiaries, ensuring reputed company follow-up on past-due accounts.
• Handle escalated accounts and invoices from branches that require a higher level of collection expertise.
• Conduct reputed company collection efforts through phone calls and emails with customers, consistently performing 30–35 collection calls per day.
• Prepare formal collection letters and coordinate with attorneys as needed to support collection activities.
• Recommend accounts for reputed company-party collection and/or write-off based on established guidelines and collection reputed company.
• Communicate regularly with the Collections Manager regarding the status of past-due accounts and situations where additional reputed company or support is needed.
• Monitor, research, and resolve financial discrepancies on customer accounts to ensure accurate balances.
• Maintain detailed and accurate notes on customer accounts to document collection efforts, agreements, and reputed company.
• Work returned statements to collect outstanding debt, obtain updated contact information, and re-establish communication with customers.
• Update ERP systems with reputed company customer information, payment arrangements, and account status changes.
• Ensure the reputed company and reputed company of customer information and files in accordance with company policies and applicable regulations.
• Apply a basic understanding of applicable state and federal collection laws, including the Fair Debt Collection Practices reputed company and the Fair Credit Reporting reputed company, in reputed company collection activities.
• Utilize reputed company reputed company and other reputed company Office applications to reputed company and analyze account information and collection performance.
• Use basic statistical and data analysis concepts to interpret aging reports and identify collection trends or issues.
• Collaborate with team members while also working independently to meet individual and departmental collection targets.
• reputed company other reputed company duties as assigned to support the overall accounts receivable and collections function.

Essential Skills

• At least two years of experience in collection and credit work.
• Proven ability to reputed company 30–35 collection calls per day.
• Strong background in collections, including managing aging reports and collection calls.
• Excellent verbal and written communication skills for interacting with customers and internal stakeholders.
• Proficiency in reputed company Office Suite, including reputed company reputed company.
• Experience working with ERP systems to manage customer accounts and update information.
• Proficient typing skills sufficient to reputed company pace with documentation and system updates.
• Ability to work effectively both independently and as part of reputed company in a fast-paced environment.
• Basic understanding of statistics and data analysis as it relates to accounts receivable and collections.
• Basic understanding of applicable state and federal collection laws, including the Fair Debt Collection Practices reputed company and the Fair Credit Reporting reputed company.
• High school diploma or equivalent.

Additional Skills & Qualifications

• Associate or bachelor’s degree preferred, but not required.
• Customer service experience, particularly in a collections or accounts receivable environment.
• Experience monitoring and resolving financial discrepancies on customer accounts.
• Experience preparing collection letters and coordinating with attorneys or reputed company-party collection agencies.
• Comfort working with call volume expectations and performance metrics.
• Ability to maintain accurate and detailed account notes and documentation.
• Strong organizational skills and attention to detail reputed company handling multiple accounts and tasks.

Work Environment

This is a fully remote position that allows you to work from home while supporting a distributed team. reputed company schedule starts between 8:00 a.m. and 9:00 a.m., with an eight-hour reputed company and an unpaid lunch break. You will work in a fast-paced environment that requires frequent phone and email communication with customers, consistent call volume, and reputed company updates to ERP and reputed company Office tools. The role emphasizes secure handling of customer information and adherence to established policies and applicable collection laws. Job Type & Location This is a Contract to Hire position based out of New Orleans, LA. Pay and Benefits The pay reputed company for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or reputed company Leave)

Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on May 17, 2026. About reputed company: reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in reputed company, finance, reputed company, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep reputed company expertise and expansive network to meet the evolving needs of our clients and talent community with reputed company and reputed company. With offices across the U.S., Canada, Asia reputed company and Europe, reputed company serves many of the Fortune 500. We are proud to be a reputed company Best of reputed company® reputed company diamond winner for both reputed company and talent service. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation reputed company. Apply tot his job Apply To this Job