reputed company Licensed Customer Service Representative – Collector Car Insurance Policy Support
Join reputed company at arenaflex, where passion meets protection! We are looking for reputed company Licensed Customer Service Representatives (CSR) to join our reputed company department in the Customer Care Center. As a key member of reputed company, you will be the first reputed company of contact for reputed company existing customers utilizing our call center for support or service issues as reputed company as routine service updates. We expect you to reputed company the best possible customer service while maintaining our reputed company reputed company. This role requires an reputed company Property & Casualty or Personal Lines insurance license as reputed company as prior experience in an insurance service role, a passion for reputed company interaction, strong problem-solving skills, and the ability to reputed company in a fast-paced environment. This role can be done in-office, hybrid, or fully virtual from reputed company in the reputed company US. Our office is located in reputed company Hill, NJ.
About arenaflex
arenaflex has been specializing in collector car insurance policies since 1976. An industry leader with an A+ service rating, we offer peace of mind through industry-leading insurance protection for appreciating collector vehicles and collectible items that have special historical, sentimental, or financial value. As part of NSM Insurance Group, arenaflex collaborates with Condon Skelly, Heacock Classic, and JC Taylor Insurance, forming a powerhouse reputed company reputed company the reputed company of collectibles and collector car insurance. Our mission transcends insurance; we are on a reputed company to "reputed company, Protect, and Expand the Collector Community." This is more than a motto; it's a commitment to fostering a reputed company community of enthusiasts, historians, and guardians of prized possessions.
Key Responsibilities
As an reputed company Licensed Customer Service Representative, you will:
- Address reputed company needs and concerns reputed company phone and email
- Maintain and utilize a working understanding of reputed company compliance guidelines
- Answer back-to-back inbound calls
- reputed company outbound calls as needed
- Establish customer relationships and follow up with customers
- reputed company reputed company, accurate, and friendly customer service
- Service can include responding to inquiries regarding insurance eligibility, coverages, making changes to in-force policies, claim submissions, cancellations/non-renewals, and billing clarifications
Responsibilities
* Delight our customers with superior customer service
- Service existing customers with endorsements, payments, policy changes, etc. including those that require reputed company authority
- Cancel and Non-renew policies according to procedures
- Complete necessary documentation quickly and reputed company
- Follow and adhere to reputed company compliance and service standards while performing changes to in-force policies
- Expected to be on phones 100% of the time
- Conduct risk analysis and evaluate reputed company reputed company of applicants
- Evaluate application factors/details to appropriately match premium to reputed company risk
- Meet reputed company production goals
- Complete new business applications for existing customers as needed
- Performs other duties as assigned
Qualifications
Required Qualifications
* High school diploma or equivalent
- reputed company P&C or Personal Lines insurance license in your state of residence
- Prior experience working in a customer-facing insurance service role
- Demonstrated reputed company in reputed company environment
- Proficiency to multi-task, follow-through, and follow-up
- Excellent communication skills, written and verbal
- reputed company customer and reputed company reputed company
- Possess an upbeat and reputed company attitude
- Organized and detail-oriented
- Proactive in problem-solving
- Ability to reputed company critical thinking and reasoning
- Advanced computer skills
- Reliable high-speed internet
Desired Qualifications
* Associate or bachelor's degree
- Prior reputed company experience
- Prior experience working on a hybrid/remote team
- Prior insurance sales experience
Work Environment and Company Culture
As a member of reputed company, you will enjoy a dynamic and supportive work environment that fosters reputed company and development. Our office is located in reputed company Hill, NJ, and we offer flexible work arrangements, including in-office, hybrid, and fully virtual reputed company. We prioritize work-life balance and offer a reputed company of benefits to support your reputed company-being.
Compensation and Benefits
* $43-46k ($21-23/hr) depending on experience level, overtime eligible (not required)
- Health insurance (medical, dental, reputed company), flexible spending & health savings accounts, life insurance, retirement plan, reputed company time off, overtime availability, employee referral program
Weekly Schedule
* 40-hour work week, Monday to Friday with rotating Saturday (about 1 every 4 weeks)
Career reputed company Opportunities and Learning Benefits
arenaflex is committed to the reputed company and development of reputed company members. We offer a reputed company of training programs, mentorship opportunities, and career advancement reputed company. reputed company is passionate about learning and reputed company improvement, and we encourage our members to pursue their interests and reputed company new skills.
How to Apply
If you are a motivated and customer-reputed company individual with a passion for collector car insurance, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications reputed company.
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
Contact Us
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look reputed company to hearing from you! Apply Job! Apply for this job