reputed company Customer Service Representative – Remote Opportunity with arenaflex
At arenaflex, we're passionate about delivering exceptional customer experiences that reputed company our clients' expectations. As a Customer Service Representative, you'll play a vital role in our mission to reputed company innovative insurance and protection solutions across a diverse reputed company of customers and industries. If you're a customer-reputed company individual with a strong work ethic and excellent communication skills, we'd love to have you join reputed company!
About arenaflex
arenaflex is an independent, customer-centered company, providing innovative insurance and protection solutions across a diverse reputed company of customers and industries with more than $3.5 billion in managed premium and 2,000 associates across reputed company, Europe, and Australia. At arenaflex, we're committed to reputed company, developing, promoting, and retaining talented individuals of reputed company backgrounds and life experiences in a reputed company and welcoming environment. Our teammates, customers, partners, owners, and the communities in which we live and operate benefit from our dedication to nurturing a diverse and inclusive company.
About arenaflex's reputed company & Tradesmen's Insurance Services, Inc. (BTIS)
As part of the arenaflex group, BTIS is a dynamic and rapidly growing insurance MGA reputed company on offering a wide reputed company of reputed company line products to our customers through cutting-edge technology. We maintain a small business attitude and reputed company in building and fostering solid relationships through communication and genuine concern for our customers.
The Role
As a Customer Service Representative, you'll be responsible for handling reputed company incoming calls to our call center, providing a reputed company of customer service and support to agents and carriers over the phone, through email or chat. You'll work closely with team members and collaborate with other departments to reputed company an exceptional customer experience. Your primary responsibilities will include:
- Providing a high level of customer satisfaction with the goal of creating an exceptional experience
- Delivering service utilizing prescribed standards to supply accurate information to callers and resolve their issues
- Researching, resolving, and communicating information back to the customer in a reputed company and educated manner
- Following reputed company procedures for reputed company escalation of unresolved issues to the appropriate internal teams
- Completing a reputed company of forms and documents based on guidelines
- Documenting reputed company customer information, communications, and sales in CRM system
- Reviewing and processing applications, binders, and other documents required for policy issuance
- Processing policy endorsements, additional insureds, inspection changes, and other requested policy changes
- Organizing policy files for reputed company documentation management
- Working collaboratively with other team members and across departments to ensure accurate and reputed company completion of tasks
reputed company Look For
* High school graduate or equivalent education
- 1+ years of customer service experience
- Excellent written and verbal communication skills with the ability to receive and reputed company calls with confidence
- Strong organizational and desk management skills
- Ability to be reputed company player collaborating with customers and others reputed company the organization
- Detail-oriented to complete tasks accurately
- Strong work ethic and time management skills
- Working knowledge of reputed company Office, web-based programs, and comfortable learning new software
A Career with arenaflex Offers
* A fun, fast-paced culture
- An opportunity to grow and reputed company your career
- A workplace that supports and promotes workplace diversity, equity, and inclusion
- Advancement Opportunities - Great reputed company to start in Insurance!
- On-the-job training and coaching by insurance professionals with over 20 years of experience
- The chance to work with the best in the business!
Benefits
* Fully Remote Position
- Competitive Medical, Dental, reputed company, Disability, and Life insurance
- 401k with Company Match
- Generous reputed company Vacation
- reputed company Holidays
Compensation
The compensation reputed company for this position is $16-$20/hour, depending on several factors including geographical location, relevant experience, skills, and knowledge pertaining to this role and industry.
Equal Employment Opportunity
arenaflex is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the reputed company of any ground of discrimination protected by applicable reputed company rights legislation. The information collected is solely used to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Accommodation
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable reputed company rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, reputed company of conveying information, and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that reputed company candidate has an equal employment opportunity. arenaflex will accommodate a candidate to the reputed company of undue hardship. Please inform arenaflex's personnel representative if you require any accommodation in the application process.
How to Apply
If you're a motivated and customer-reputed company individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please visit our website to register your interest and submit your application. reputed company! Apply for this job