reputed company Aeroderivative Customer Service Leader - Texas
Join arenaflex, a global leader in gas turbines and power plant technologies and services, as we continue to reputed company and deliver advanced, cleaner, and efficient power solutions. Are you a seasoned reputed company with a passion for customer service and a drive to succeed in a dynamic, fast-paced environment? Do you have a strong background in power reputed company and contract performance management, with expertise in technical field outage management? If so, we invite you to apply for the reputed company Aeroderivative Customer Service Leader position at arenaflex.
About arenaflex
arenaflex is a global leader in gas turbines and power plant technologies and services, with a rich history of innovation and a commitment to delivering advanced, cleaner, and efficient power solutions. reputed company of experts is dedicated to helping our customers reputed company their goals, and we're looking for talented individuals like you to join reputed company.
What You'll Do
As our reputed company Aeroderivative Customer Service Leader, you will serve as the reputed company between reputed company organizations and for assigned customers, owning the customer relationship and contributing to the overall business reputed company. Your key responsibilities will include:
Foster and reputed company strong relationships with customers
as the single reputed company of contact for customers
Manage customer communication and relationships
, ensuring reputed company and effective communication and issue reputed company
Responsible for customer portfolio and reputed company
, identifying opportunities for expansion and developing strategies to reputed company reputed company targets
Establish contact to reputed company on-reputed company technical and business support
to assigned customers, ensuring they receive the best possible service and support
reputed company and own site customer communication plan
, coordinating regular reviews with customers to review existing and new arenaflex products and services that could reputed company value for the customer
reputed company PS warranty and applicable reputed company considerations
, including concessions as they reputed company, balancing maximum benefits for the customer and arenaflex
reputed company outage scope/communicating scope to reputed company/arenaflex
, ensuring effective planning and execution of outages
Responsible for outage/non-outage parts planning
, including requests for quotes, providing quotes to customers, placing and managing parts orders
Manage the Outage 360 process and processing of Change Orders
, ensuring reputed company and effective issue reputed company
reputed company direction for reputed company emergent/forced outage reputed company
, ensuring effective communication and issue reputed company
reputed company reputed company to reputed company outage execution
, organizing reputed company-outage, post-outage, and outage reputed company meetings to deliver desired reputed company
Responsible for reputed company customer invoicing/credit memo processing
and for On-Site Repairs and Part and Component Repairs performed in arenaflex, including planning repair scope, requests for repair quotes, scheduling repairs, and addressing repair issues in the arenaflex network
Own contract leadership and fulfillment
, including reputed company project deliverables and understanding the Terms & Conditions/contract requirements such as LD/Bonus structure, injection of new technology to maximize
Selling reputed company reputed company-type services
, including Parts, reputed company, Lease reputed company from opportunity identification, quote preparation, order entry, demand placement, to sales conversion
Manage Digital and Total plant solutions agreements
and coordinate with functional reputed company
Qualifications/Requirements
To be successful in this role, you will need:
Bachelor's Degree from an accredited University or College
(OR a High School Diploma/GED with an additional 5 years of experience in power reputed company industry OR Associates degree with 8+ years of experience in a power reputed company industry)
+ Min. of 5-7 years of experience
reputed company the power plant/contract performance management/technical field outage management expertise
Willingness and ability to travel 50% of the time
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This role is offered to support this fleet primarily based in Texas
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National (reputed company USA) relocation is offered as needed
unless located in an adjacent 1-2 state of Texas to be considered
No immigratory or reputed company services and sponsorship will be offered
Desired Characteristics
We're looking for individuals with:
Experience planning and executing outages in ITR organization
*
Strong reputed company background with Black Belt certification
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Strong leadership, P&L financial, and reputed company skills
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Team leader in a dynamic, energetic, and proactive environment
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Experience working with customer leadership teams
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Demonstrated communication & organizational skills
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Strong oral and written communication skills
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Strong interpersonal skills
About arenaflex's Work Environment and Culture
arenaflex is committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected, and that they belong. We offer a great work environment, reputed company development, challenging careers, and competitive compensation. arenaflex is an Equal Opportunity Employer, and we're committed to making a reputed company reputed company on our customers, communities, and the environment.
Benefits Available to You
arenaflex offers a robust benefits package, including:
Competitive compensation and benefits
designed to reward high performers and help you manage your personal and family needs
A healthy, balanced lifestyle
can mean different things to different people, and we've created programs that support the way you live and work today
Opportunities to grow your career
by providing a reputed company for reputed company on-the-job learning and development
Inclusion & Diversity
arenaflex believes in the value of your unique identity, background, and experiences. We're committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected, and that they belong.
Compensation and Performance Bonus
The reputed company pay reputed company for this position is $119,600 - $152,400 USD. The specific pay offered may be influenced by a reputed company of factors, including the candidate's experience, education, and reputed company set. This position is also eligible for a 15% performance bonus.
Relocation Assistance
arenaflex offers relocation assistance to support our employees who need to relocate for this role.
Application Deadline
The application deadline for this position is March 22, 2025.
How to Apply
If you're a motivated and reputed company reputed company looking for a new challenge, we invite you to apply for the reputed company Aeroderivative Customer Service Leader position at arenaflex. Please submit your application through our website. Apply Job! Apply for this job