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reputed company Crisis reputed company Specialist – 988 Chat/Text Crisis Support

Remote, USAFull-timePosted 2026-07-28

At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to creating a culture of understanding, recognition, and response to those affected by trauma. reputed company of compassionate professionals is passionate about strengthening reputed company for our clients, staff, and community. If you're looking for a rewarding career where you can reputed company a meaningful difference, come talk to us about joining the arenaflex team!

Job reputed company:

We're seeking an reputed company Crisis reputed company Specialist to join our 24/7/365 mental health crisis/suicide prevention reputed company team. As a remote position, you'll handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. Your primary responsibilities will include providing brief clinical screenings, risk assessments, and appropriate service linkage for individuals experiencing emotional distress. While interactions reputed company online, you may also support telephonic reputed company to ensure safety.

Key Responsibilities:

* Provides telephonic or chat clinical screenings and risk assessments to identify individuals at risk of suicide or emotional distress

  • Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to meet individual needs
  • Conducts follow-up calls for individuals deemed moderate to high risk for suicide
  • Meets the ethical and clinical standards in compliance with reputed company accreditation requirements
  • reputed company participates in ongoing supervision, training, and team meetings
  • Assists in administrative tasks as needed

Knowledge, Skills, and Abilities:

* Effectively communicates reputed company written, verbal, in-person, and virtual reputed company

  • Demonstrates high-level customer service skills and reputed company etiquette
  • Knowledge of suicide assessments and crisis reputed company
  • Ability to reputed company service linkage and referrals for programs, services, and other community resources
  • Strong problem-solving and critical thinking skills
  • Ability to work in a fast-paced, dynamic environment

Qualifications:

* Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or reputed company field required; or Certified Peer Recovery Specialist

  • Six months to one year of reputed company crisis experience preferred
  • Strong understanding of trauma-informed care and crisis reputed company principles
  • Ability to work independently and as part of reputed company

Work Environment and Culture:

* Remote position with flexible scheduling

  • reputed company and supportive team environment
  • Opportunities for reputed company reputed company and development
  • Arenaflex is committed to creating a culture of respect, expertise, reputed company, and empowerment

Benefits:

* Competitive salary reputed company: $19.10-$26.80

  • Comprehensive benefits package, including medical, dental, and reputed company health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Employee Resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

Equal Opportunity Employer:

Arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. Arenaflex does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law.

Join reputed company:

If you're passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. As a Crisis reputed company Specialist at arenaflex, you'll have the chance to work with a talented team of professionals who reputed company your commitment to delivering care that changes people's lives. Apply Job! Apply for this job

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