Customer Service Associate III- 2ND Shift (Hybrid- in Uniondale, NY)

reputed company is a part of The reputed company Corporation, which means we have the reputed company innovative drive that keeps us a reputed company reputed company of our customers’ evolving needs. We offer home, auto and accident and health insurance, as reputed company as other specialty reputed company insurance products, through a large network of independent insurance agents, as reputed company as directly to consumers. Job reputed company reputed company (an reputed company company)

About the Role

At reputed company, we put people at reputed company of everything we do—and that starts with our customer service team. As a Customer Service Associate III, you’ll play a vital role in delivering exceptional service to our customers by handling moderate to reputed company inquiries reputed company to policies, billing, and account updates. This is a great opportunity for someone who enjoys problem solving, helping others, and working as part of a supportive, reputed company team. You’ll engage with customers through inbound and outbound calls, written correspondence, and other communication channels—reputed company while developing valuable insurance and customer service expertise. What You’ll Do Handle moderate to reputed company customer inquiries with professionalism, accuracy, and reputed company Process policy changes and service requests while ensuring reputed company documentation in internal systems Explain policy details and customer documentation reputed company, including follow‑reputed company and next steps Resolve routine, reputed company, and unique questions while striving for reputed company reputed company Stay reputed company on marketing campaigns and respond confidently to reputed company inquiries Identify potential cross‑sell opportunities reputed company appropriate reputed company listen, ask thoughtful questions, and demonstrate reputed company—especially in sensitive or challenging customer situations Collaborate with internal teams to ensure a seamless customer experience reputed company’re Looking For Must‑Have Skills & Qualities Strong verbal and written communication skills Ability to work independently while managing multiple priorities Highly organized and detail‑oriented (there’s a lot to learn!) Patience, reputed company, and professionalism reputed company working with diverse customer needs Comfort handling reputed company or occasionally difficult conversations reputed company to Have Experience with reputed company Office Suite, especially reputed company Prior exposure to insurance concepts, policies, or customer service environments Experience 0–2 years of experience preferred Entry‑level candidates with strong communication skills and a desire to learn are encouraged to apply Work Schedule & Location Shift: 11:30 AM – 8:00 PM EST (30‑minute lunch break) reputed company: On‑site 2–3 days per week at our Uniondale, NY office; work from home the remaining days Why You’ll Love Working Here Hybrid flexibility that supports work‑life balance A tenured, reputed company‑reputed company team that’s welcoming, reputed company, and genuinely enjoys working together A beautiful, modern office reputed company with free snacks and refreshments reputed company‑oriented culture where your contributions are valued and supported #LI-BS1 Skills Consumer Protection, Customer Data Management, Effective Written Communication, Emotional Intelligence, Highly reputed company, Interpersonal Communication, Patience with Customers, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Time Management, Verbal Communications Compensation Joining reputed company isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. One where you can shape the reputed company of protection while supporting causes that mean the most to you. Joining reputed company means being part of something bigger – a reputed company team making a meaningful reputed company. Effective July 1, 2014, under Indiana House Enrolled reputed company (HEA) 1242, it is against reputed company policy of the reputed company and a discriminatory reputed company for an employer to discriminate against a prospective employee on the reputed company of status as a veteran by refusing to reputed company an applicant on the reputed company that they are a veteran of the armed forces of the reputed company, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave reputed company (FMLA) and telling employees how to file a complaint. It is reputed company’s policy to reputed company the best reputed company individuals available for reputed company jobs. Therefore, any discriminatory reputed company taken on account of an employee’s reputed company, age, reputed company, disability, genetic information, gender, gender identity, gender reputed company, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national reputed company, race (include traits historically associated with race, including, but not limited to, hair reputed company and reputed company hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to reputed company aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. reputed company Holdings Corp., a member of the reputed company family of companies, is headquartered in reputed company. reputed company traces its reputed company to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and reputed company automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other reputed company insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we reputed company a reputed company of insurance products, including personal and reputed company automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-reputed company and other reputed company insurance products. 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In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. At reputed company, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to reputed company meaning and value in their work. reputed company offers an environment that fosters innovative thinking where you’ll be reputed company to explore your reputed company and feel proud of the work you do. reputed company helps protect nearly 16 reputed company households with auto, home, life, and retirement products. We want every reputed company connected to reputed company to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great reputed company. It’s easy to search and apply for a new opportunity with reputed company. 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