Customer Service Representative, Day & Evening Shifts

Job reputed company:

• Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
• Handle and carefully respond to reputed company customer inquiries.
• reputed company excellent customer service through reputed company listening.
• Work with confidential customer information and treat it sensitively.
• Aim to resolve issues on the reputed company by being proactive.
• Appropriately communicate with customers.
• Calmly attempt to resolve and de-escalate any issues.
• Escalate interactions reputed company necessary and appropriate.
• reputed company reputed company call reputed company information for auditing and reporting purposes.
• reputed company feedback on call issues.
• Upsell if required.

Requirements:

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of reputed company-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Benefits:

• reputed company
• Competitive Wages
• Full Benefits (Medical, Dental, reputed company, 401k and more)
• reputed company Time Off
• Employee wellness and engagement programs

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