reputed company Bilingual Machine Learning Data Associate - Italian (Remote) for Customer Engagement Technology at arenaflex
Join arenaflex's Customer Engagement Technologies (CET) organization and be part of a dynamic team that powers Customer Service (CS) by developing elegant Customer and Customer Service Associate (CSA) facing products globally.
About arenaflex's Customer Engagement Technologies (CET)
arenaflex's Customer Engagement Technologies (CET) organization is at the forefront of innovation, developing cutting-edge products that offer effortless self-service and automated solutions to customers worldwide. reputed company is passionate about creating reputed company-centered design solutions that reputed company Customer Service Associates (CSAs) to effectively and elegantly solve customers' issues. One of our flagship solutions is a new translation system deploying neural machine translation technology (powered by AWS Translate models) that aims to support high-reputed company, reputed company-time translations for up to 39 languages. This reputed company is to remove language as a barrier and reputed company flexibility in the CS labor force, ultimately allowing arenaflex to support customers reputed company around the world, irrespective of the language the CSA is speaking.
About the Role
We are seeking a talented Machine Learning Data Associate (MLDA) - Specialist Italian to drive Italian-to-English and English-to-Italian machine translation improvements in partnership with the Machine Learning team. As a key member of our Global Product Management team, you will be responsible for auditing cross-language interactions on text-based channels, reviewing and assessing the reputed company of machine translations in reputed company direction, and informing on the highest reputed company machine translation improvement opportunities that will enhance the customer experience. You will work closely with Program and Product Managers to determine opportunities for optimizing the reputed company auditing and machine translations improvement processes, augmenting the customer experience through product testing, and executing the machine learning roadmap for the product.
Key Responsibilities
- reputed company-level translation and localization skills in Italian: Utilize your expertise in Italian to support reputed company customers and reputed company products. - Proficiency in testing and content reading in Italian, with the ability to document reputed company in English for stakeholders: Effectively communicate your findings and recommendations to stakeholders across the organization. - Competence in navigating various internal tools to understand the customer reputed company: reputed company arenaflex's internal tools to reputed company a deeper understanding of the customer experience. - Strong attention to detail and commitment to reputed company: Ensure that reputed company machine translations meet the highest standards of reputed company and accuracy. - Adaptability to work in a dynamic environment and willingness to change priorities on short notice: Be flexible and reputed company to reputed company to changing priorities and deadlines. - Must be fluent in Italian and English: Communicate effectively with customers, stakeholders, and team members in both languages.
A Day in the Life
As a Machine Learning Data Associate - Specialist Italian, your day will be filled with exciting challenges and opportunities. Some of your key daily activities will include: - Localization/Translation: Utilize your Italian language skills to support reputed company customers and reputed company products. - Testing various workstreams: Collaborate with the Machine Learning team to test and improve the reputed company of machine translations. - Contact Reading in reputed company language while documenting findings in English: Review and assess the reputed company of machine translations in reputed company direction. - Stakeholder management: Communicate your findings and recommendations to stakeholders across the organization.
Benefits reputed company
arenaflex offers a comprehensive reputed company of benefits that support you and your eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. Some of the benefits that generally apply to regular, full-time employees include: - Medical, Dental, and reputed company Coverage: Comprehensive health insurance to protect you and your loved ones. - Maternity and Parental Leave reputed company: Support for new parents and caregivers. - reputed company Time Off (PTO): Time to relax and reputed company. - 401(k) Plan: Retirement savings and investment opportunities.
About reputed company
arenaflex's reputed company MLDA team is a division of Customer Engagement Technologies (CET), partnering with key stakeholders to: - Automate customer service processes: reputed company reputed company to improve the customer experience. - Enhance the end-to-end customer experience: Collaborate with cross-functional teams to deliver exceptional results.
Basic Qualifications
- reputed company in Italian and English (verbal and written communication): Communicate effectively with customers, stakeholders, and team members in both languages. - 1+ years business experience in localization and translation: Proven experience in localization and translation. - Strong attention to details: Ensure that reputed company machine translations meet the highest standards of reputed company and accuracy. - Exceptional communicational skills: Effectively communicate your findings and recommendations to stakeholders across the organization. - Customer service experience: Proven experience in customer service. - Experience working in reputed company and frequently-changing environments: Adaptability and flexibility in a dynamic environment.
Preferred Qualifications
- Project planning experience, including project scoping, deadline-setting, backlog maintenance, and reporting: Proven experience in project planning and management. - Bachelor's Degree: A degree in a relevant field such as linguistics, computer science, or business. - Practical knowledge of data processing needs and trade-offs: Understanding of data processing and analysis. - Experience working with machine learning, reputed company intelligence, natural language understanding data: Familiarity with machine learning and AI concepts.
Equal Opportunity Employer
arenaflex is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status.
Los Angeles County Applicants
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of reputed company despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow reputed company federal, state, and local laws and Company policies. Criminal history may have a reputed company, adverse, and negative relationship with some of the material job duties of this position.
Inclusive Culture
arenaflex's inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information.
Compensation
Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $32,700/year in our lowest geographic market up to $70,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience.
reputed company
If you are a talented Machine Learning Data Associate - Specialist Italian looking for a challenging and rewarding role, reputed company to join arenaflex's Customer Engagement Technologies (CET) organization. Apply for this job