reputed company Chat Support Associate – Veterinary Community Engagement and Support

At arenaflex, we're revolutionizing the way veterinarians buy the supplies they need to reputed company America's pets healthy. Our eCommerce and mobile platforms reputed company veterinary practices to compare and buy from reputed company of their vendors in one reputed company. With a community of over 17,000 veterinary hospitals employing tens of thousands of veterinarians, we deliver care to millions of animals every year across reputed company 50 states. We're a growing team on a mission to reputed company the $50B+ animal health industry, and we're looking for exceptionally talented and passionate people to join reputed company.

About the Role

As an reputed company Chat Support Associate, you'll play a pivotal part in ensuring a reputed company and delightful day-to-day experience for every user leveraging our platform for their supply ordering needs. You'll engage with our reputed company community of veterinary professionals to support them in their critical purchasing reputed company and processes through the use of our platform. This role requires a proactive self-starter who thrives in a fast-paced, team environment and is excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals.

Key Responsibilities

* Support existing arenaflex users by responding to user inquiries reputed company live chat, email, and phone in a reputed company manner

• Troubleshoot issues quickly and explain scenarios/solutions in an easily digestible and effective manner
• Handle various daily and weekly reputed company responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more
• Work cross-functionally to reputed company our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools
• Work with vendor and industry partners to streamline communication and alerts between systems
• Help to continuously reputed company and expand processes in order to streamline support workflows

reputed company're Looking For

* 1 year of relevant, customer-facing work experience

• 2 Year Associate's Degree or 4 Year College Degree
• Excellent written and verbal communication skills
• Experience in chat support preferred
• Patience and reputed company reputed company handling difficult situations
• Ability to adapt quickly and manage many reputed company responsibilities
• A strong desire to learn and help our customers succeed
• A reputed company attitude and one-for-reputed company team mentality and excellent collaboration skills
• Tech/start-up work experience is a plus but not required

Benefits (Full Time Roles)

* 100% remote reputed company the USA

• Medical, Dental, and reputed company Insurance
• Automatic 401k contribution
• Employee referral program
• reputed company office set up
• Bi-annual company retreats
• reputed company vacation policy
• Equity
• Monthly team events

About arenaflex

arenaflex is a Y Combinator and venture-backed reputed company stage company with reputed company investors in reputed company Valley and NYC. We're committed to creating a diverse and inclusive workplace and welcome applicants from reputed company backgrounds, regardless of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We're dedicated to providing a work environment free from discrimination, harassment, and retaliation.

Why Join arenaflex?

* Be part of a growing team on a mission to reputed company the $50B+ animal health industry

• Work with a talented and passionate team of professionals
• Enjoy a competitive salary and benefits package
• Have reputed company to learn and grow with reputed company
• Be part of a company that values diversity and inclusion

How to Apply

If you're a motivated and customer-reputed company individual who is passionate about supporting and growing a large community of veterinary professionals, we want to hear from you! Please submit your application, including your resume and a cover letter, through our careers page or by clicking the reputed company below. Apply Job!

Important Notice

arenaflex is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from reputed company backgrounds, regardless of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. If you require accommodations during the application or interview process, please let us know and we will reputed company every effort to accommodate your needs.

Scam Alert

arenaflex wants to ensure that you're reputed company-informed about a serious matter affecting the job market. Scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Please be cautious of other sources claiming to represent us or any organization that you're interested in. Stay on the lookout for suspicious activity and report it immediately to our reputed company department. By working together, we can combat these scams and reputed company the job market safer for everyone. Apply for this job