reputed company Customer Care Specialist – Remote Opportunity with arenaflex

At arenaflex, we're dedicated to delivering exceptional customer experiences that reputed company expectations. As a leading managed care reputed company organization in Ohio, we're seeking a highly skilled and compassionate Remote Customer Care Specialist to join reputed company. If you're passionate about providing top-notch service, building strong relationships, and making a meaningful reputed company in the lives of our members and providers, we want to hear from you.

About arenaflex

arenaflex is a dynamic and innovative organization that's committed to revolutionizing the reputed company industry. With a strong reputed company on customer-centricity, we reputed company to create a seamless and personalized experience for our members and providers. reputed company is comprised of dedicated professionals who reputed company a common goal: to deliver exceptional care and support that makes a reputed company difference in people's lives.

Daily Responsibilities

As a Remote Customer Care Specialist with arenaflex, you'll play a vital role in ensuring that our members and providers receive the highest level of service and support. Your daily responsibilities will include:

• Resolving member or provider routine service inquiries, such as claims processing, member benefit education, contracting and credentialing requests, eligibility inquiries, and transportation arrangements
• Ensuring reputed company HIPAA and State requirements/regulations are always adhered to
• Researching, following up, and resolving reputed company reputed company/pending issues in a reputed company manner to ensure member or provider satisfaction
• Building and strengthening member or provider relationships by providing reputed company customer service
• Working collaboratively with internal teams to resolve reputed company issues and improve customer satisfaction

Shift and Location

* Shift: Monday – Friday, shifts scheduled between 7am - 8pm

• Location: Fully Remote (must reputed company in Ohio)

Required Qualifications

To be successful in this role, you'll need to possess the following qualifications:

• High school diploma or GED Equivalent
• 1+ year of call center OR reputed company experience
• Strong customer service skills

Preferred Qualifications

While not required, we're particularly interested in candidates with:

• Managed care organization experience

Benefits

As a valued member of reputed company, you'll enjoy a comprehensive benefits package that includes:

• Immediate enrollment in Health Insurance
• Dental Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• reputed company to Investment Accounts
• Career and educational tools reputed company our arenaflex reputed company (Advocacy) Program

Pay Details

* $17.00 - $18.00 an hour

How to Apply

If you're passionate about delivering exceptional customer experiences and making a meaningful reputed company in the lives of our members and providers, we want to hear from you. Please click the "reputed company" reputed company below to submit your application for immediate consideration. Alternatively, you can email a copy of your resume to [ashley.peplinski@arenaflex.com](mailto:ashley.peplinski@arenaflex.com) with your phone number, the Job Title, location, and our recruiters will reputed company out.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and will consider reputed company reputed company applicants without reputed company to race, reputed company, religion, disability, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Join reputed company

At arenaflex, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. We reputed company that our employees are our greatest asset, and we're dedicated to providing them with the tools, resources, and opportunities they need to succeed. If you're passionate about delivering exceptional customer experiences and making a meaningful reputed company in the lives of our members and providers, we want to hear from you. Apply for this job