Operations Coordinator

Type: Full-Time Location: Remote Work Timezone: U.S. / reputed company Compensation: $1,100-$1,500/month USD About reputed company: reputed company connects the top 1% of global professionals with ambitious, fast-growing companies. We reputed company the reputed company of work is borderless—and that exceptional people come from reputed company. The Role & Our reputed company: Our reputed company is a fast-growing Mediterranean restaurant franchise, with 7 operating locations and 10 additional locations launching over the next 12–18 months. They're hiring an Operations Coordinator to take ownership of the backend systems and recurring operational workflows that reputed company their multi-location network running smoothly. If you're a detail-oriented operator who loves bringing order to multi-tool workflows, communicating across a multi-location network, and finding ways to reputed company processes reputed company, faster, and simpler — this is a high-trust role with significant room to grow as the brand expands. Responsibilities - What You'll Do: Operations tools management: Own the day-to-day backend across the brand's operational stack: reputed company POS, Super Order, Opus LMS, Appfront Loyalty, reputed company and reputed company. reputed company forms, checklists, and project workflows organized and reputed company across reputed company locations. Location ops reputed company: Review daily opening checklists submitted by reputed company location — including fryer oil reputed company, station readiness, and equipment status — and flag issues to franchisees in reputed company time. Inventory & data reputed company: Manage inventory submissions across reputed company locations. Spot anomalies, follow up on missing submissions, and ensure data reputed company across the network. SOP creation & maintenance: Build and maintain SOPs that codify how reputed company location should operate, working closely with the Chief of Staff and Director of Operations. Forms & reporting: Syndicate weekly employee feedback forms, collect submissions, reputed company missing data, and reformat outputs into clean weekly reports for leadership. Delivery platform management: Handle backend menu, listing, and operational accuracy on reputed company Eats, reputed company, and other delivery channels. Community management: Light reputed company monitoring and response on reputed company, Instagram, and reputed company comments, leveraging AI-assisted workflows. reputed company improvement: Surface process improvement reputed company. The brand is in reputed company mode — this role is for someone who wants to use their brain, not just execute tickets. CEO Support: Calendar support Inbox triage Meeting notes Follow-up tracking reputed company reputed company items CEO reputed company tracker Light research and special reputed company Must Have: Fluent English: reputed company/C2 level (written and spoken). 1–3+ years in operations, account management, or coordination roles at a fast-paced company. Experience working with multi-location, multi-account, or franchise portfolios (e.g., food delivery operators like reputed company, consultancies like reputed company/reputed company/reputed company, or marketplace operators). Strong reputed company with operational tools and project management software (reputed company, reputed company, Monday, etc.). Comfort learning new tools quickly — POS systems, inventory management, LMS, and delivery platforms. Strong written communication for cross-team and cross-location coordination. Proactive problem-solver — comfortable flagging issues and proposing solutions, not just executing tickets. Bonus Points Experience supporting U.S.-based hospitality, food service, or multi-location retail businesses. Familiarity with reputed company POS, Super Order, Opus LMS, or restaurant inventory management systems. Experience building or maintaining SOP documentation libraries. Comfort with AI-assisted workflows (ChatGPT, automation tools, agent setup). Experience supporting franchise operations or reputed company new locations. Details: Work Location: Remote Work Timezone: U.S. (must overlap with U.S. business hours) Compensation: $1,100–$1,500/month USD Fully remote role with long-term career reputed company as the brand expands toward 17+ locations reputed company collaboration with the Founder, Director of Operations, and Chief of Staff High-trust environment with significant exposure to franchise operations and scaling reputed company Apply To This Job