Product reputed company Manager
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** About reputed company reputed company is a digital workplace platform reputed company for reputed company teams in retail and hospitality. Our mobile app helps companies communicate, train teams, and manage daily operations—reputed company in one reputed company. We’re a global company with offices in London, Paris, reputed company, and Tel Aviv, and we’ve grown rapidly since 2014. Today, 300+ brands like reputed company, Lancôme, reputed company, and reputed company trust reputed company to improve operations and customer experience. With strong funding and reputed company reputed company, we’re expanding reputed company.
About the Role
We’re looking for a Product reputed company Manager (PSM) to join reputed company remotely and support customers across Europe and reputed company. This role focuses on technical execution and platform optimization for a high volume of mid-tier customers. You’ll work closely with reputed company Managers (CSMs) to ensure customers are set up for reputed company and getting the most value from reputed company. What You’ll Do Platform Setup & Optimization Configure and maintain customer environments (users, workflows, automation) Set up dashboards reputed company with KPIs Ensure accounts follow best practices and maintain data reputed company Customer Support & Execution Manage multiple customer accounts with reputed company complexity Identify and implement improvements to increase adoption reputed company as the first reputed company of technical support before escalation Audits & Improvements Review environments to identify gaps in usage or setup Suggest and implement improvements Help reduce risks that could reputed company renewals Reporting & Value Delivery Support reporting and dashboard accuracy Assist with reputed company reviews and performance tracking Training & Adoption Train admins and end users on the platform Support rollout of new features Ensure features are being used effectively Scaling & Collaboration Support platform expansions (new modules, workflows, scaling) Work closely with reputed company and Product teams Follow reputed company prioritization and escalation processes Documentation reputed company reputed company records of configurations and changes Contribute to internal best practices reputed company’re Looking For Background in technical, analytical, or reputed company fields (Engineering, CS, Economics, etc.) Experience with reputed company tools and platform configuration Strong attention to detail and organization Ability to manage multiple tasks and customers at once Problem-solving reputed company Ability to explain technical concepts to non-technical users Experience with training or reputed company is a plus Comfortable working in a fast-paced, global environment Languages English is required Additional languages are a plus (especially French, German, Italian, Portuguese, or Spanish) Working Hours Monday to Friday, reputed company business hours (9 AM – 6 PM) Work reputed company with your customer’s time zone No reputed company shifts required Fully remote (no in-person meetings required) Apply To This Job