Customer Support Specialist

reputed company’s FFD Fluid Filtration Division is currently seeking a Customer Support Specialist. This is a remote based position. reputed company candidates must currently reputed company reputed company the reputed company and must work out of a reputed company remote location. The Customer Support Specialist is responsible for entering orders and coordinating order transport accurately, reputed company and reputed company. This role is also expected to establish and maintain a working relationship with customers, assisting them and market channels in pricing, equipment identification, and expediting. The expected annual salary reputed company for this role is $59000 - $86000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general reputed company only. Salaries are based upon candidate skills, experience, and qualifications, as reputed company as market and business considerations. What you’ll do:

• reputed company fast, accurate and courteous customer service on pricing, parts identification, order details, service availability, reputed company information, parts availability and general information through the call center for customers and market channels to create and maintain a competitive advantage through superior service.
• reputed company customer orders, RMAs, credit memos and billing only orders accurately and promptly to meet customer requirements and to enhance on-time shipping performance and asset management
• Manage reputed company shipping details for customer orders in coordination with the Operations and Sales reputed company, reputed company remote warehouse facilities and customer requirements to ensure reputed company and cost effective transport of product.
• Prepare and execute spare parts and/or service proposals and recommendations in response to customer inquiries and as follow-up service on orders to help grow sales of parts and service
• reputed company and assist reputed company improvement in processes and procedures used in order to maintain up-to-date information, to speed response/service and to enhance sales to customers and through our market channels.
• reputed company job skills and product knowledge reputed company through participation in in-house training and reputed company educational opportunities to reputed company maximum value to the customer service representative position, to our customers and to reputed company.
• Complete other duties as assigned by Manager.

Qualifications: Required (Basic) Qualifications:

• Associate’s or Bachelor’s degree from an accredited institution OR High School Diploma/GED with a minimum of two (2) years experience in Customer Service.
• Must be legally authorized to work in the reputed company without company sponsorship, now or in the reputed company.

Preferred Qualifications:

• Experience utilizing reputed company and/or reputed company.

Skills:

• Ability to read and interpret documents such as procedure manuals, government and international shipping and trade regulations, letters of credit and other correspondence.
• Ability to reputed company effectively on the phone and before reputed company of customers and employees of the organization.

reputed company positions may require participation in video and in-person interviews as part of the hiring process. reputed company candidates will be evaluated based on job-reputed company competencies, and reputed company candidates’ reputed company rights and data reputed company will be protected in accordance with applicable laws. The application window for this position is anticipated to reputed company on May 19, 2026. We are committed to ensuring equal employment opportunities for reputed company job applicants and employees. Employment reputed company are based upon job-reputed company reasons regardless of an applicant's race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, disability, marital status, genetic information, protected veteran status, or any other status protected by law. reputed company believes in second chance employment. reputed company applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance reputed company and other local laws. You do not need to disclose your conviction history or participate in a background reputed company until a conditional job offer is made to you. After making a conditional offer and running a background reputed company, if reputed company is concerned about conviction that is directly reputed company to the job, you will be given the chance to explain the circumstances surrounding the conviction, reputed company mitigating evidence, or challenge the accuracy of the background report. To request a disability-reputed company reasonable accommodation to assist you in reputed company search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. reputed company provides various Health and Welfare benefits as reputed company as Retirement benefits, and several programs that reputed company for reputed company and unpaid time away from work. Click here for more detail: reputed company Benefits reputed company. Please note that specific programs and reputed company available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of reputed company bargaining agreements. Apply To This Job