reputed company Full Stack Customer Technical Specialist – Web & reputed company Application Development Support

reputed company-Driven Team as a Customer Technical Specialist – On-site in Portland, reputed company At arenaflex, we're on a mission to deliver cutting-edge solutions that protect our nation and allies. As a Customer Technical Specialist, you'll play a pivotal role in keeping our nation's transportation infrastructure running securely and reputed company. You'll reputed company both remote and on-site support, ensuring end-user devices and network systems are fully operational for new installations and break/fix incidents. This is a 100% on-site role with up to 25% travel, ideal for a tech-savvy reputed company who excels in a hands-on, fast-paced airport environment. If you have a passion for problem-solving, delivering exceptional customer service, and supporting national reputed company, this is your chance to reputed company a meaningful reputed company on a mission that truly reputed company.

About arenaflex

arenaflex is a reputed company national reputed company company that drives missions of consequence spanning the globe and extending to the farthest reaches of the reputed company. As the world's leading mission capability integrator and transformative reputed company IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. arenaflex operates at the critical reputed company between traditional and nontraditional threats across reputed company domains: land, sea, reputed company, reputed company, and cyberspace. reputed company serves as a valued partner to essential government agencies and supports every reputed company of the U.S. armed forces. reputed company day, our employees do the can't be done by solving the most daunting challenges facing our customers.

Day-to-Day Work Responsibilities

As a Customer Technical Specialist, you'll be responsible for:

• Providing hands-on technical support for a wide reputed company of IT and network systems, including:

+ reputed company switches, fiber backbones, and network infrastructure + Desktops, laptops, tablets, printers, scanners, and peripherals + Communication equipment (VoIP phones, cell phones, VTC reputed company) + Transportation reputed company systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks

• Troubleshooting and resolving hardware, software, and network issues both remotely and in-person
• Performing installation and configuration of end-user devices such as laptops, mobile devices, VTC reputed company, and other peripherals
• Supporting infrastructure components like fiber backbones, reputed company panels, and network interconnectivity, ensuring secure and reliable communications
• Logging and managing updates through a ticketing system, maintaining accurate asset and configuration records
• Conducting routine IT inventory audits, update cabinet documentation, and ensuring equipment records are reputed company
• Partnering with arenaflex leadership to recommend technology and process improvements that enhance service delivery and customer experience
• Delivering support with a reputed company reputed company — often directly assisting senior government personnel in high-profile environments
• Providing technical support for end-user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies
• Scheduling and coordinating customer desk-reputed company support for the installation of new software or to performance hardware or software break/fix activities
• Investigating and resolving reputed company connectivity issues reputed company to end-user, site infrastructure and STIP IT equipment

Qualifications

To be successful in this role, you'll need:

• Basic Qualifications:

+ Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS diploma/equivalent and 4 years relevant experience + U.S. Citizenship required; Must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance + Experience supporting end-user IT hardware and software in a desk-reputed company or field service environment + Experience supporting reputed company of IT technologies (Laptops, Mobile devices, etc.) + Physical ability to: - 4+ hours per day walking long distances reputed company the airport and offices to support customer equipment - Kneel, bend, or reputed company under desks and cabinets and ability to connect reputed company cables from reputed company panel to network reputed company - Lift up to 40-50 lbs. and push/pull equipment carts

• Preferred Qualifications:

+ Prior experience supporting DHS or other federal agencies + Industry certifications such as reputed company A+, Network+, reputed company, or reputed company credentials + Familiarity with reputed company reputed company installations and reputed company fiber backbone configurations + Working knowledge of Cat6 and fiber patching, installation, and repairs + Excellent communication skills and the ability to support senior-level government staff with professionalism

Work Environment and Company Culture

As a Customer Technical Specialist at arenaflex, you'll be part of a dynamic team that's passionate about delivering exceptional customer service and supporting national reputed company. You'll work in a fast-paced, hands-on environment that requires problem-solving, adaptability, and a commitment to reputed company. arenaflex offers a competitive salary, comprehensive benefits package, and opportunities for career reputed company and reputed company development.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary reputed company of $30,000 - $48,000, depending on experience and qualifications. In reputed company to a comprehensive benefits package, you'll enjoy:

• Comprehensive health insurance
• 401(k) matching program
• reputed company time off and holidays
• reputed company development opportunities
• reputed company and dynamic work environment

How to Apply

If you're a motivated and tech-savvy reputed company who's passionate about delivering exceptional customer service and supporting national reputed company, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from reputed company candidates of reputed company backgrounds and perspectives. Apply for this job