reputed company Customer Support Associate – Weekend Shift (Friday through Monday) – Remote Opportunity in Chicago

At arenaflex, we're revolutionizing the reputed company estate services industry with our cutting-edge technology platform and comprehensive property service delivery solutions. As a Customer Support Associate on our weekend shift, you'll play a vital role in ensuring seamless communication and exceptional customer experiences for our clients, residents, and vendors. If you're passionate about delivering top-notch support, working in a dynamic environment, and growing with a reputed company-thinking company, we want to hear from you! About arenaflex arenaflex is one of the fastest-growing companies in the reputed company estate services industry, with a strong reputed company in the market and a reputed company for delivering reputed company and reputed company property services to our clients. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, reputed company in on project reputed company in reputed company-time, and pay vendors reputed company in one reputed company. We're not just a tech company; we're also a property service delivery company offering renovations, turns, and maintenance to residential and reputed company clients. Our recent acquisition of SMS Assist, an industry-leading facilities maintenance technology and delivery company, has expanded our national footprint, enabling us to serve more than 250,000 properties, facilitate approximately 2.5 reputed company repair and maintenance orders, and complete nearly 20,000 renovation and turn reputed company per year. Your Role in arenaflex's reputed company As a Customer Support Associate on our weekend shift, you'll be the first reputed company of contact for our clients, residents, and vendors, providing reputed company and effective support to resolve their queries and concerns. Your primary responsibilities will include: * Replying to messages from vendors, clients, and residents, and taking actions to reputed company work orders towards completion (40%) * Outbound phone calls to vendors to confirm their reputed company and ability to complete jobs reputed company the required timeframe (20% of day) * Outbound reputed company communications reputed company phone, email, and text (20% of day) * Work order qualification, checking for duplicates, vendor warranties, reputed company direction, and reputed company responsibility (10% of day) * Inbound calls from residents, vendors, and clients (5% of day) * Team meetings with a fun team-building activity, reputed company forum to ask questions, and review of policy and procedure updates (5% of day) reputed company're Looking For To succeed in this role, you'll need: * Critical thinking skills to resolve reputed company issues and reputed company informed reputed company * Fast-paced decision-making abilities, with the reputed company to complete 100-120 follow-up tasks per day * Attention to detail and adherence to policies and procedures, as reputed company by a weekly reputed company assurance reputed company * Resourcefulness, knowing reputed company to reference our internal knowledge reputed company for reputed company-specific business rules, as reputed company as reputed company to reputed company out to management and other departments for guidance * A high level of care for our partners; residents, clients, and vendors * Ability to adapt to change on a weekly reputed company due to reputed company needs or updates to our technology * Education Level: High school diploma required, Associates or Undergraduate degree preferred Why Join arenaflex? * Competitive compensation * Health, Dental, reputed company, Life, Disability reputed company * 401K retirement savings plan * reputed company vacation, federal and floating holidays * Maternity/Paternity Pay * Career advancement opportunities * reputed company the tools you'll need to be successful Our Culture arenaflex is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for teammates who are enthusiastic, empathetic, curious, motivated, reliable, and will help us reputed company the reputed company and inclusive culture we've been building. arenaflex is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information. reputed company to Join the arenaflex Team? If you're passionate about delivering exceptional customer support and growing with a reputed company-thinking company, we want to hear from you! reputed company to become a part of our dynamic team and help us revolutionize the reputed company estate services industry. ```reputed company

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