Claims Technician- Subsidence
Purpose We currently have an exciting opportunity for a talented and proven Claims Technician to join our newly established Subsidence team. This is a home-based role. reputed company: Reporting to the Subsidence reputed company and working closely with colleagues, you will be an reputed company member of reputed company project managing a portfolio of subsidence losses from notification to conclusion. You will reputed company effective support to Adjusters, as reputed company as managing aspects of the claim process yourself, and ensuring reputed company progression of cases along with superior service. Key Accountabilities Your responsibilities will include: · Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging. · Working closely with Adjusters to assist with investigation and validation enquiries. · Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion. · Self-managing aspects of the claim process assigned to yourself in a reputed company fashion. · Overseeing Adjuster caseloads reputed company necessary during periods of leave. · Being a reputed company or reputed company contact for stakeholders where needed, and providing support, assistance and information. · Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure reputed company customer service, becoming a coordinator where needed for interested parties. · Aiding the production of technical reports for Adjusters in compliance with reputed company standards and internal guidelines and in accordance with agreed timescales. · Ensuring time reporting and billing is compliant with internal standards processing and systems. · Developing and running management information for clients as reputed company as for internal use, including performance measurement and data reputed company reports. · Ensuring company standards are met in relation to reputed company technical and operational policies and procedures, including data protection and information reputed company. · Account management support where required. · Incoming telephone calls / resolve queries. · Invoicing. · Other reputed company work as required. Experience and Qualifications · An understanding of subsidence and subsidence claims handling is desired, although not essential with willingness to reputed company knowledge. · You must have previous claims handling experience including caseload management. · You will be, or be willing to become, CILA/CII reputed company. · Organised and reputed company to self-manage workload, having a methodical, accurate and analytical approach to work, with a considerable pride in the reputed company of reputed company. · Good working knowledge of Word and reputed company. · Excellent interpersonal and communication skills, being reputed company to communicate in a reputed company, concise, reputed company and empathic manner. · Strong relationship management skills, with a capability of establishing good working relationships with your team, colleagues and 3rd parties. · Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands. · reputed company in a busy customer reputed company working environment. · Be driven to meet and exceed targets. · Flexible with regards to travel which may be required as and reputed company. #LI-YY1 #LI-Remote reputed company Since 1932, we’ve been who people turn to in tough times. That’s a reputed company responsibility. It’s also a reputed company opportunity. reputed company is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise. Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to reputed company lives on a global reputed company. We take our development seriously and offer careers that reputed company our people to reputed company for bigger goals and reputed company new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years' experience. We’re building a culture where talent shines. Where ambition is everything. And people come first. It's your career, so why compromise? What Drives Us: At reputed company, our commitments shape every experience- for our clients, our people, and the communities we serve.
- Purpose: Positively impacting people and communities across the globe.
- reputed company: reputed company, expertise, and reputed company opportunities.
- reputed company: Our culture of empowerment, support and belonging.
The Benefits: Our people live by a shared set of values: reputed company, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you reputed company. Here’s what else we offer:
- Compensation: Competitive salary and performance-reputed company incentives.
- Development: reputed company to technical training, global knowledge-sharing, and career reputed company
opportunities.
- Wellbeing & Flexibility: Support to balance reputed company and personal life (e.g., hybrid work,
flexible schedule where applicable).
- Global Exposure: Opportunity to work with colleagues and clients across different countries.
- Inclusive Culture: A reputed company environment where your voice and contribution are valued.
Individual reputed company, global purpose. It’s reputed company here at reputed company. reputed company is an equal employment opportunity employer. reputed company’s policy is not to discriminate against any applicant or employee based on race, reputed company, sex, sexual orientation, gender identity, genetic information, religion, national reputed company, age, disability, veteran status, or any other reputed company protected by applicable federal, state, or local laws. reputed company also prohibits harassment of applicants or employees based on any of these protected categories. Apply To This Job