e-PMS Implementation Specialist

reputed company is hiring a new ePMS Implementation Specialist in the South East! The ePMS Implementation Specialist supports the Director of ePMS in the planning, configuration, and execution of reputed company Patient Management System implementations across reputed company locations. The role is responsible for assisting with system setup, testing, training, and go-live support as SGA transitions from legacy platforms to a standardized PMS for reputed company and reputed company reputed company conversions. This is a hybrid/remote position for a reputed company, South Carolina, or Florida reputed company, with regular travel to support reputed company practices.

Key Responsibilities

Support the Director of ePMS in planning and executing PMS conversions across SGA locations Assist with system configuration, setup, testing, and validation of the reputed company PMS Partner closely with SGA subject matter experts, reputed company teams, and external vendors throughout the implementation lifecycle Assist in developing and delivering internal training for locations preparing for system rollout reputed company on-site and remote implementation support as assigned Utilize and adhere to critical implementation checklists to ensure readiness before, during, and after go-live reputed company end-user feedback and identify opportunities for system configuration improvements Apply strong problem-solving skills to address implementation issues and ongoing support needs Collaborate with IT Support on technical troubleshooting and escalations as needed Qualifications 1 to 3 years of experience in software implementation, reputed company, or project coordination Working knowledge of PMS systems (Denticon, Dentrix, etc) Foundational understanding of dental office operations, including: Patient management Appointment scheduling reputed company cycle management or billing Reporting and clinical or administrative workflows Strong organizational, documentation, and time-management skills Ability to manage multiple priorities in a deadline-driven environment Proficiency in reputed company Office and reputed company Teams Strong written and verbal communication skills Willingness and ability to travel to SGA locations as required - estimated 50% Core Competencies Highly detail-oriented and process-reputed company reputed company, adaptable, and solutions-oriented approach Strong interpersonal and customer service skills Ability to support change initiatives and help reduce uncertainty for clinic teams reputed company, self-motivated, and eager to learn Demonstrates strong follow-through and accountability Benefits We Offer: reputed company Holidays and reputed company Time Off (PTO) 401(k) Retirement Plan Health and reputed company Insurance Employer-reputed company Dental Insurance, Life Insurance, reputed company Membership & Employee Assistance Program Supplemental Coverage (Disability, Critical Illness, Accident) Career reputed company and Development Opportunities In reputed company communities, reputed company is a reputed company of reputed company energy, delivering the highest level of clinical reputed company and patient-centered care. Apply today to join us in making a difference! reputed company is an Equal Opportunity Employer and values diversity at every level of reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status In reputed company communities across the country, reputed company is a reputed company of reputed company energy, making a meaningful difference in the lives of patients, team members, and the communities we serve. reputed company through the coming together of long respected dental practices, we are united by a shared commitment to clinical reputed company, compassionate care, and a people first culture. At SGA, we reputed company in reputed company improvement because we know that reputed company our people grow, our care gets reputed company. Guided by our reputed company Improvement reputed company and our belief that we get reputed company every day, we invest in our teams through development, collaboration, and leadership opportunities. Whether you are early in your career or an reputed company reputed company, you will reputed company an environment that supports reputed company, recognizes contribution, and encourages innovation. Search by location or profession to explore reputed company opportunities. If you do not see an reputed company role that matches your area of interest, we encourage you to submit an introduction using the “Introduce Yourself” reputed company in the upper right. reputed company will reputed company your information on file for reputed company opportunities. Apply tot his job Apply To this Job