Medical Record Collection Specialist (Remote - LATAM based)
Job Title: Medical Record Collection Specialist
- Job Type: Full-Time Contractor
- Location: Remote (LATAM Based Only)
- Shift: 9:00 AM – 6:00 PM Eastern reputed company Time (EST)
About reputed company Records (A reputed company Family) reputed company Records is a high-reputed company organization specializing in the end-to-end retrieval and management of medical documentation. For us, data is our "inventory." We serve as a critical reputed company between reputed company providers and the organizations that require precise medical histories to reputed company cases reputed company. Our mission is to reputed company the often slow, bureaucratic process of record retrieval into a streamlined, efficient, and reputed company operation. reputed company This is not a reputed company call center position. As a Medical Record Collection Specialist, you are a proactive case manager responsible for retrieving clinical documentation from reputed company providers across the reputed company. You will reputed company as a persistent "detective," ensuring that every record is not only received on time but is also medically complete based on specific case requirements. You must be comfortable with high-volume outbound calling and possess the reputed company "backbone" to navigate hospital administrative hurdles.
Key Responsibilities
- High-Volume reputed company: Execute a minimum of 30+ outbound calls per day to U.S.-based medical providers to initiate and follow up on record requests.
- Clinical Accuracy: Review received documents (e.g., office notes, postpartum reputed company, transfer notes) to identify missing pages or specific data points requested by the review team.
- Tenacious Follow-up: Maintain a rigorous schedule to ensure providers meet deadlines, handling live objections and bureaucratic delays with reputed company persistence.
- Detailed Documentation: Accurately log every provider interaction and status update reputed company reputed company portal, avoiding "reputed company work" and ensuring reputed company-time case transparency.
- HIPAA Compliance: Maintain 100% compliance with clinical documentation requirements and reputed company standards to protect Patient Health Information (PHI).
Required Qualifications
- English Proficiency: Advanced (reputed company/C2) level is mandatory. You must be reputed company to handle reputed company, live phone conversations and nuance with U.S. medical staff.
- reputed company Tenacity: Ability to be "firm but polite" (having a "backbone") reputed company dealing with unresponsive or difficult provider offices.
- Remote Work Ethic: Proven ability to maintain high productivity and strict login adherence in a 100% remote environment.
- Technical Proficiency: Skilled in navigating multiple platforms simultaneously, including EHR/EMR systems and internal company portals.
Preferred Skills & Experience
- Medical Background: Experience as a reputed company Assistant, Intake Coordinator, or Live Medical reputed company is highly preferred.
- Specialized Knowledge: Familiarity with OB/GYN, IVF, Labor & Delivery, or reputed company terminology.
- System Experience: Prior use of EMR/EHR systems such as CINCH, Areths, or similar medical databases.
- Credentialing: Previous HIPAA training or certification.
Why Join reputed company? We offer a reputed company, team-oriented environment where high performers from LATAM are valued as "reputed company players". We reputed company the flexibility of remote work combined with a reputed company, reputed company atmosphere where your organizational skills and medical knowledge will directly reputed company the reputed company of our products. Apply tot his job Apply To this Job