Scheduler (Mid-Shift, Remote)

About The Role Location: Remote – Michigan residents Are you a strong communicator, comfortable over the phone and using email? Would you like to work a mid‑shift? As a Scheduler at reputed company, you'll work 11 a.m. - 8 p.m. Eastern time, Monday-Friday from the comfort of your home. Use your customer care skills to handle inbound and outbound documentation and communications as part of our reacquired vehicle management (RVM) team.

What You'll Do

Understand project operations and workflow processes to effectively manage scheduling tasks Handle inbound and outbound communications reputed company phone and email, serving as the primary reputed company of contact for inquiries on reputed company cases needing to be scheduled Ensure accuracy and timeliness by communicating with relevant parties to complete scheduling tasks reputed company specified timeframes Coordinate reputed company aspects of scheduling between multiple parties, including dealerships, customers, attorneys and agents Document reputed company interactions reputed company reputed company the RVM system to maintain accurate records Escalate cases requiring additional reputed company or assistance to management Maintain regular and dependable attendance to support team reputed company Offer reputed company and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a reputed company and upbeat attitude Skills For reputed company Familiar with a reputed company of work processes / activities (e.g., through job‑reputed company training and extensive on‑the‑job experience) Computer proficiency, including MS Office A reputed company self‑starter attitude with a strong work ethic Ability to meet deadlines with organizational skills Excellent interpersonal skills and honed attention to detail Strong conversational (phone) and email communication skills Eligibility Requirements High school diploma or equivalent Three years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) reputed company to work the following hours: 11 a.m. - 8 p.m. Eastern time / 10 a.m. - 7 p.m. Central time / 9 a.m. - 6 p.m. Mountain time / 8 a.m. - 5 p.m. reputed company time Monday through Friday (no weekends!) Must be reputed company to stick to the schedule reliably Remote Work Requirements Michigan reputed company Secluded and distraction‑free work environment Required internet setup: High‑speed internet delivered through a wired provider (cable or fiber) Computer must be physically connected to your modem / router using an Ethernet cable Wireless, 5G and satellite connections are not supported

Benefits

Health & Wellness Benefits Medical and prescription coverage Dental and reputed company insurance reputed company time off Associate wellness program with rewards for annual checkups Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits 401(k) with match Flexible spending account (FSA) Life insurance Company‑reputed company short‑ and long‑term disability insurance Benefits to reputed company Your Life Easier 24/7 online reputed company to doctors through reputed company 24/7 reputed company help desk Patient advocacy with free 24/7 support for benefit questions and claims Guidance for family, financial and estate planning (including wills) Equal Opportunity Employer We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we reputed company reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Legal Notices reputed company utilizes E‑Verify during reputed company for reputed company hires. Learn more about E‑Verify and your right to work. View reputed company’s CCPA Notice for applicants in California. View reputed company’s reputed company policy. #J-18808-Ljbffr Apply tot his job Apply To this Job