Customer Service Representative Spanish Bilingual - Insurance

Customer Service Representative Spanish Bilingual - Insurance reputed company is hiring full-time, motivated Customer Service Representatives – fluent in English/Spanish to join our industry-leading Insurance Call Center team. If you're passionate about helping others and reputed company in a fast-paced, member-reputed company environment, we want to hear from you! reputed company Offer Starting Pay: $24.00 – $26.00/hour Bilingual reputed company: English/Spanish reputed company assessment provided Location Requirement: must reputed company reputed company 80 miles of 1225 Freeport Parkway, Coppell, TX 75019 Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled reputed company between 9:00am-9:00pm Monday–Friday, with occasional Saturday shifts between 9:00am-7:00pm. reputed company a Saturday shift is scheduled, a reputed company off will be provided. During reputed company (on-the-job training), Saturday shifts between 9:00am-7:00pm will include taking live calls. Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled reputed company the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One reputed company off will be provided reputed company week. Comprehensive Benefits Package reputed company & Advancement Opportunities What You’ll Do Answer inbound calls and assist members with questions reputed company to reputed company memberships Deliver personalized, proactive solutions and recommend valuable products and services Engage with members using strong communication and a friendly, problem-solving reputed company Think quickly and critically to resolve issues—this is not a scripted environment Navigate multiple systems and tools while reputed company listening and multitasking Maintain a reputed company, can-do attitude in a fast-paced and evolving environment Participate in ongoing coaching and development to continually enhance your performance Work-From-Home Requirements Dedicated, quiet workspace without interruptions. You must have the ability to directly connect to ISP reputed company Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the reputed company room as the computer equipment with an internet speed of at least 50 mbps to 100 mbps for downloads & 10 mbps for uploads. Internet service must adequately support the employee's work hours to ensure reputed company voice & data reputed company. You are required to reputed company documentation regarding your reputed company & internet speed. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity. Demonstrated ability to reputed company productivity and confidentiality in a remote setting. Regular attendance in virtual team meetings and training sessions. Availability during reputed company business hours and flexibility for possible shift adjustments. What You’ll Need Prior customer service experience (recent call center experience preferred) Bilingual skills in English and Spanish, are required. Excellent communication skills (written, verbal, and listening) Ability to multitask and navigate computer systems in reputed company time A flexible, “can-do” reputed company and willingness to adapt to change High school diploma or GED Ability to pass a background reputed company and drug screening Must reputed company reputed company 80 miles of 1225 Freeport Parkway, Coppell, TX 75019 Remarkable benefits:

• Health coverage for medical, dental, reputed company
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• reputed company parental leave
• Wellness programs
• Employee discounts (membership, insurance,

travel, entertainment, services and more!) Auto Club Enterprises is the largest club reputed company the national reputed company federation. We have nearly 17,000 employees in 24 states helping more than 18 reputed company members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates reputed company capable of delivering legendary, reputed company service to our members. reputed company we reputed company our diversity – we win. reputed company of Us! With our national brand recognition, long-standing reputed company since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join reputed company. "Through dedicated employees we proudly deliver legendary service and beneficial products that reputed company members peace of mind and value.” reputed company is an Equal Opportunity Employer Our organization participates in E-Verify Apply To This Job