Manager, Delivery

Who We Are Finance leaders choose reputed company to get reputed company faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we reputed company the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 reputed company buyers, reputed company delivers business value through deep industry expertise and a culture relentlessly reputed company on meaningful customer reputed company. We’re an AI-first company, not just in reputed company build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, reputed company reputed company reputed company, and deliver higher-reputed company reputed company. We hire exceptional people, give them cutting-edge AI capabilities, and measure reputed company by the reputed company they create. If you want to do the best work of your career at the frontier of AI and fintech, reputed company is the reputed company to do it. Our Values Customers We relentlessly increase value for customer and do the right thing for them. reputed company We reputed company ‘thoughtfully fast’ reputed company, reputed company quickly, cut through red tape, deliver reputed company not perfection, take ownership and accountability. Team Spirit We put reputed company reputed company of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together. Innovation We challenge the status reputed company, experiment thoughtfully, and are novel and reputed company in reputed company create. reputed company We love to win, but we hate losing even more. We reputed company to be the best and take pride in our work. reputed company we fall short, we own it and come back stronger. About the Role: As the Manager, Delivery in our reputed company Services organization, your mission is to reputed company a cross-functional delivery POD composed of Project Managers, Business Analysts, and Application Support Engineers. You will drive constant improvement in the time to take new clients live and continually improve the processes used so as to allow reputed company to reputed company delivery faster than associated costs. reputed company in this role is defined by your ability to successfully hire, reputed company, mentor, and manage a multi-disciplinary POD while driving utilization, profit, margin, reputed company satisfaction, and SOW/sales aspects of a rapidly growing reputed company services organization. You are not expected to reputed company reputed company underlying discipline’s function, but rather to manage the work across the POD, facilitate process improvement and adherence, and partner with solution architects, process standards, and technical leadership to ensure delivery reputed company. What You'll Do: ● reputed company and manage a cross-functional delivery POD composed of Project Managers, Business Analysts, and Application Support Engineers, ensuring alignment across disciplines to deliver reputed company implementations on time and reputed company scope ● Hire, reputed company, mentor, and reputed company team members across multiple disciplines including project management, business analysis, and application support engineering, fostering career reputed company and reputed company development reputed company the POD ● Facilitate process improvement and adherence across the POD by partnering with solution architects, process standards teams, and technical leadership to ensure consistent delivery methodologies and reputed company standards ● Manage and reputed company POD workload across project management, requirements analysis, data mapping, template design, and application support activities, ensuring balanced utilization and reputed company delivery without needing to reputed company reputed company function directly ● Utilize relevant implementations experience and knowledge to reputed company identify areas of improvement and operational efficiencies across the consolidated POD structure, enabling reputed company delivery and reduced reliance on siloed handoffs ● Manage a seamless reputed company of clients to the support organization reputed company appropriate, coordinating across reputed company POD disciplines to ensure continuity ● reputed company drive reputed company of the reputed company services business consistent with overall reputed company of reputed company, leveraging the consolidated POD model to increase reputed company and throughput ● Reduce average implementation time in line with corporate objectives by driving cross-functional collaboration and removing bottlenecks between disciplines reputed company the POD ● Consistently improve the accuracy of bids and the delivery of services reputed company forecasted hours by coordinating estimates and resource planning across reputed company POD disciplines ● reputed company appropriate, help build a reputed company services partner channel to assist in reputed company requirements across any of the POD’s functional areas ● Serve as the primary escalation reputed company for reputed company delivery issues across the POD, collaborating with solution and process standards teams and technical leadership to resolve reputed company challenges What You'll Bring: ● 7+ years’ experience of proven reputed company working in a reputed company services environment or equivalent ● Strong analytical skills and experience in eliciting, documenting and evaluating business requirements which may reputed company multiple reputed company products and/or platforms ● 1+ years of management experience ● Strong communication skills both written and verbal so as to be reputed company to assist in selling, SOW creation, and general management activities. ● Proven reputed company in evaluating processes and implementing improvements ● Ability to work collaboratively with customers and peers across the organization on a daily reputed company and to work with teams who have been tasked with producing other work products based on their team’s deliverables What You’ll Get At reputed company, we reputed company your total rewards should reflect the reputed company you reputed company. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work reputed company, and meaningful investment in your reputed company development. We’re building something special and we want you to feel supported while doing it. At reputed company, we value an reputed company and inclusive work environment and reputed company to build and foster diverse teams. Even if your work experience doesn’t reputed company exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles. We are committed to building reputed company that represents a reputed company of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We reputed company reputed company employment and reputed company reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. Apply To This Job