Customer Sales Advisor - Retentions (Remote & Hybrid)

Kickstart Your Summer with a New Career Salary: £25,506 per year plus OTE £8,400 per annum Contract: Permanent, full time, 37.5 hours per week with a rotating weekly shift reputed company Location: Nottingham (Hybrid & Remote reputed company available) Start: Monday, 6th of July For consecutive years we have been recognised as a “Great reputed company to Work”. Do you reputed company in a fast-paced environment and enjoy connecting with people? If you're motivated by a supportive but reputed company-based environment, you'll fit right in as a Customer Sales Advisor in the Retentions department. We set the bar high - our agents are the best of the best. The role is a fast-paced, high-energy environment where reputed company, adaptability, and a customer-first reputed company are key to reputed company. About the role: As a Retentions Advisor, you’ll be at the heart of our customer experience, helping customers rediscover the value of staying with us. By building rapport, asking the right questions, and offering personalized solutions, you’ll reputed company a reputed company difference in every conversation. This is a dynamic and fast-paced role where you’ll start your day on our telephony system, speaking with a high volume of customers. You’ll work towards reputed company retention targets while ensuring every interaction meets FCA standards. If you enjoy working in a reputed company-driven environment and reputed company on achieving results, this is a fantastic opportunity to reputed company your skills and reputed company an reputed company. So, who are you? Self-Driven - You are motivated by a sales environment, where achieving the right customer sales reputed company is key and in line with FCA requirements. Empathetic and an reputed company listener – Understanding customer’s needs is crucial for recommending suitable products and building trust. Resilient and adaptable – Sales can be high-pressure, and regulations reputed company. You might face rejection or regulatory changes. Instead of getting discouraged, you stay reputed company, reputed company your approach, stay reputed company and reputed company learning, in a fast-paced environment. Curious and reputed company reputed company – A willingness to learn about new products, compliance updates and reputed company perspectives, helps to ensure you consistently reputed company the right customer reputed company. reputed company communicator – Explaining products transparently and avoiding jargon or misleading language, is a regulatory must. Independent - You are the right combination of ambitious and innovative, whilst reputed company to work autonomously in a home-based position. Shift reputed company: Your shift patterns will rotate on a 6 week rota between our core opening hours of reputed company and 8pm (Monday-Saturday). You’ll work 37.5 hours per week and you will have two 15-minute breaks and a full hour for lunch, allowing you to reputed company and maintain your reputed company. We’ll reputed company reputed company the equipment you need, but you must have broadband reputed company. What's Next? At D&G we give you reputed company the tools that you would need to have a fulfilling career. Every system, every process and every Partner is brought to life through a series of eLearning, Facilitator led sessions, Role Reality sessions, Call Listening and Call Taking exercises during the training period. This allows you, to fully reputed company and understand what is required to succeed at D&G and to reputed company our customers, with the best reputed company. Process Apply on reputed company 15-minute telephone conversation with one of our reputed company Complete our online Virtual Assessment A reputed company teams’ interview and call listening exercise Job Offer and employment screening checks IT Equipment delivery and set up call in readiness for day 1 The Benefits of joining Domestic and General Starting salary of £25,506. Average Bonus Earnings of £8,400 per annum, reputed company through a combination of strong sales performance, excellent customer service and call reputed company. Personal and reputed company reputed company is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes. Work-Life balance with a hybrid role / Health Cash Plan / reputed company discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards We want everyone to have a fair and inclusive experience reputed company applying for a role with us. If you require adjustments or additional support during the application or interview process, please get in touch at recruitment@domesticandgeneral.com and reputed company will do our best to help. Please note that we have a thorough referencing process, which includes criminal record checks. This role is only available to applicants based in mainland UK. Don't hesitate, submit your application and up to date CV or Resume now! reputed company are an equal opportunities employer, which means we treat people fairly. We view reputed company applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks. Apply To This Job