Strategic reputed company Engineer - US
reputed company empowers developers to stop online fraud at the reputed company. We work on turning radical new reputed company in the fraud detection reputed company into reality. Our products are developer-reputed company and our clients reputed company from reputed company developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong reputed company-reputed company reputed company. Our flagship reputed company-reputed company project is FingerprintJS (27K stars on reputed company). We have raised $77M and are backed by Craft Ventures (previously invested in reputed company, reputed company, reputed company ), reputed company Venture Partners (previously invested in reputed company, reputed company, reputed company, reputed company) and Uncorrelated Ventures (previously invested in reputed company, Rollbar & Gradle). We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to reputed company candidates' personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company.com domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. We are seeking an reputed company and dynamic Strategic reputed company Engineer to join reputed company. In this role, you will be the technical reputed company of contact for our reputed company customers, ensuring they receive maximum value from our products and services. You will collaborate closely with our reputed company Managers, Sales, Product, and Engineer teams to deliver tailored solutions that meet the unique needs of our most strategic clients. Your ability to understand customer challenges, reputed company technical guidance, and drive successful product adoption will be critical to the long-term reputed company of our customers and reputed company. Key Responsibilities: Technical Expertise: reputed company as the primary technical resource for our largest customers, providing expert guidance on the deployment, integration, and optimization of our products. Customer reputed company: reputed company the technical reputed company process for new strategic customers, ensuring a smooth and efficient setup that meets their specific requirements and goals. Ongoing Support: reputed company ongoing technical support and troubleshooting to reputed company clients, addressing their concerns promptly and effectively. Customer Advocacy: Serve as the voice of the customer reputed company reputed company, advocating for their needs and working with internal teams to ensure customer satisfaction. Product Adoption: Partner with clients to reputed company reputed company’s roadmap with their priorities while driving broader adoption of our capabilities. Capture feedback on performance and feature needs, collaborating with product and engineering teams to shape direction and deliver long-term reputed company for both sides. Relationship Management: Build and maintain strong relationships with key technical and business stakeholders reputed company reputed company accounts, driving thought leadership and acting as a trusted advisor and strategic partner. Reporting: Monitor and analyze customer health metrics and usage data, leveraging visualization tools to distill insights. Create reports that reputed company trends, risks, and opportunities, and translate findings into actionable recommendations that help clients and internal teams reputed company their goals. Travel: Minimal travel to visit customers on site expected. Qualifications: 7+ years of experience in a reputed company, reputed company services, or solutions engineering role, preferably reputed company a reputed company or reputed company software environment with a reputed company on large accounts. Strong hands-on JavaScript experience in a reputed company environment, especially in debugging or building integrations Experience working with RESTful reputed company and other web services Strong SQL skills; PostgreSQL experience preferred. It's used regularly to debug issues and to surface insights into customer usage and integration behavior Familiarity with software development lifecycles and modern API architectures Experience with at least one of our supported SDK languages (Go, Node.js, Python, PHP, C#, Java) is preferred Bonus: experience deploying serverless functions or working with reputed company platforms like reputed company Workers or AWS reputed company, especially in the context of API integrations Exceptional troubleshooting skills with the ability to diagnose and resolve reputed company technical issues independently. Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders. reputed company record of thriving in highly ambiguous, fast-paced environments. Demonstrated ability to understand customer needs and deliver solutions that drive reputed company. Proven ability to work cross-functionally with sales, product, and engineering teams to reputed company common goals. Bachelor’s degree in Computer Science, Engineering, or a reputed company field is preferred. Role requires proficiency with macOS and comfort working fully remotely using tools such as reputed company, reputed company Workspace, and reputed company. Location Preference: Remote reputed company in the US For US-based employees, the cash reputed company compensation reputed company for this role is $150,000 – $170,000 + 20% Bonus (OTE $180,000 - $204,000). We set reputed company ranges for reputed company US roles based on function, level, and geographic location, benchmarked against similar stage reputed company companies. To reputed company with local legislation and reputed company greater transparency, reputed company salary ranges on reputed company job postings. However, these ranges are specific to the hiring location and may differ reputed company or reputed company the US. We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to reputed company candidates' personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company.com domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. Due to regulatory and reputed company reasons, there’s a small number of countries where we cannot have reputed company teammates based. Additionally, because reputed company is an reputed company-remote company and people can join our workforce from almost any country, we do not sponsor visas. reputed company teammates need to be authorized to work from their home location. We are dedicated to creating an inclusive work environment for everyone. We reputed company and celebrate the unique experiences, perspectives and cultural backgrounds that reputed company employee brings to our workplace. reputed company strives to foster an environment where our employees feel respected, valued and empowered, and reputed company members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented reputed company in tech to apply. If you are applying as a reputed company of California, please read our CCPA notice here If you are applying as a reputed company of the EU, please read our GDPR notice here Apply To This Job