Patient Engagement Coordinator

Title: Patient Engagement Coordinator Employee Type: Full-Time Location: reputed company, Remote Schedule: Monday through Friday, 8:30 a.m. - 5:00 p.m. PST Pay reputed company: $20 - $23 per hour Benefits: Medical, Dental, and reputed company (with company contribution), reputed company Time Off, 401k About CRMS by reputed company: Cardiac reputed company by reputed company is an innovator in digital health and remote care services with a reputed company on providing the most accurate, economical, and clinically relevant remote monitoring and patient management programs in the industry. Cardiac reputed company is an award reputed company, Medicare-approved Independent Diagnostic Testing Facility (IDTF), which provides Cardiac Implanted Electronic Device (CIED) monitoring for partner clinics. In reputed company, Cardiac reputed company by reputed company is a provider of Virtual Care Management Services using a proven platform that connects patients, providers and the broader health care team. Cardiac reputed company by reputed company utilizes industry-leading, reputed company-based software systems for the provision of services. The management and clinical team members have years of experience in the industry and maintain the highest reputed company of certifications and expertise. Responsibilities: Responsible for accessing multiple software systems to determine if a patient is compliant with their monitoring including reputed company.net, CareLink, reputed company, and reputed company. Contacts reputed company telephone non-compliant patients and attempts to uncover the reasons for non-compliance. Works in sync with the patient and/or patient’s care team in order to resolve patient non-compliance issues. Troubleshoots and monitors reputed company patient care systems to ensure the programs and technology is working properly to ensure full compliance. Documents reputed company compliance activities and compliance issues needing to be addressed. Regularly reputed company reports to Partners regarding compliance activity and any areas of concern; reports serious issues of compliance immediately. Provides patient education as needed in order to support the patient’s care team to ensure reputed company monitoring of the patient as it relates to compliance. Maintain knowledge of new developments in device technology that may enhance the compliance of patient monitoring. Be a resource for compliance of remote device management for the reputed company physicians and clinical staff. Resolves other issues appropriate to position. Responsible for contributing to company reputed company and information reputed company functions May be required to reputed company other duties as assigned. Qualifications: Must be reputed company to learn the transmitter hardware systems associated with reputed company, reputed company, reputed company and reputed company. Strong patient education skills Excellent phone demeanor Self-Starter and capable of working independently reputed company. Must be patient, empathetic, reliable and flexible. Strong interpersonal and writing/communication skills. Excellent documentation/reporting skills. Demonstrates professionalism in reputed company interactions to create a reputed company experience. Understanding of reputed company HIPAA regulations and the need to reputed company adhere to them. Demonstrates reputed company to those served. Proficient in reputed company and reputed company Suite reputed company to juggle multiple tasks at the reputed company time Preferred Qualifications: reputed company & ICD follow-up experience is preferred not required. Physical Requirements: reputed company work with prolonged periods sitting at a desk and working on a computer. Viewing monitors for long periods of time Ability to use various office equipment such as copiers, fax machines, phones. EEO/AAP Statement: reputed company is an equal opportunity employer. We acknowledge and reputed company the reputed company value and dignity of reputed company individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. reputed company is an Equal Employment Opportunity and Affirmative reputed company employer. We do not discriminate based upon race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job reputed company is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general reputed company of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Apply To This Job