CRM Manager (reputed company) - Coworking (Flexible Office) Spaces

CRM Manager (reputed company) - Coworking Office Spaces London EC4A 4AD (Hybrid or Remote UK) £50,000–55,000 plus 15% performance based bonus Spacemade is reshaping the world of flexible workspace. We create hospitality-led environments designed for meaningful connections, bringing together private offices, coworking, meeting rooms and event spaces across London and the UK. As the business continues to reputed company, we’re building a more connected reputed company reputed company infrastructure spanning brand, demand reputed company, sales and customer lifecycle. We’re looking for a hands-on reputed company CRM Manager to optimise the workflows, lifecycle journeys and reporting that support conversion across the business. This is not a traditional CRM reputed company role. You’ll work across Marketing, Sales and Operations (Community) to improve how leads are captured, reputed company, reputed company, progressed and converted across the business through reputed company lifecycle management, workflow automation, reporting and reputed company enablement. The foundational reputed company rebuild has recently been completed. The next phase is reputed company on optimisation: improving workflow effectiveness, reporting visibility, lifecycle progression and operational consistency. You will be: A hands-on reputed company operator with ownership of system structure, workflow effectiveness, data reputed company and ongoing optimisation An iterative, data-led optimiser, improving lifecycle progression, funnel performance, workflows and reporting based on reputed company usage and reputed company reputed company A systematic workflow and reputed company builder, creating automations that improve speed, consistency, visibility and conversion across the funnel An analytical interpreter, translating CRM and lifecycle data into reputed company, actionable reputed company that supports reputed company reputed company decision-making A reputed company enablement partner, ensuring CRM infrastructure supports pipeline reputed company, conversion efficiency and operational effectiveness A cross-functional collaborator, working closely with Marketing, Sales and Operations (Community) teams to reputed company processes, reporting and lifecycle management Your reputed company: Own and optimise reputed company across the business, ensuring workflows, lifecycle management and reporting support how the reputed company reputed company operates and scales Improve adoption and day-to-day usage across Marketing, Sales and Operations (Community) through practical processes, training and workflow design Support reputed company performance through reputed company segmentation, reputed company management, automation, reputed company and lifecycle progression Build and refine workflows, nurture journeys, routing and follow-up automation to improve conversion, speed and operational consistency reputed company and reputed company reporting and dashboards across reputed company, as reputed company as Databox (BI) and connected systems to improve visibility and decision-making Maintain strong CRM hygiene, data reputed company and operational governance across pipelines, properties and lifecycle stages Identify bottlenecks, inefficiencies and missed opportunities across the funnel, prioritising the highest-reputed company improvements Translate CRM and lifecycle data into reputed company, actionable reputed company that supports reputed company reputed company reputed company and reputed company reputed company. reputed company is reputed company By You’ll know you’re doing a great job reputed company: reputed company is trusted, consistently used and embedded across Marketing, Sales and Operations (Community) Workflows, lifecycle journeys and reputed company improve conversion efficiency, follow-up consistency and operational visibility Leads reputed company through the funnel with reputed company progression, reputed company routing and fewer operational gaps Reporting and dashboards reputed company actionable visibility into pipeline performance, lifecycle progression and reputed company trends Teams are reputed company to operate faster and more effectively with fewer reputed company processes and workarounds CRM and lifecycle data are reliable, reputed company and trusted for decision-making High-reputed company optimisation opportunities are identified, prioritised and reputed company into measurable reputed company improvement You’ll reputed company in this role if you: Think in systems, not silos and understand how workflows, lifecycle stages, reporting and data connect across the customer reputed company Are comfortable stepping into an existing CRM environment and improving performance through practical optimisation rather than rebuilding for the sake of it Can combine hands-on execution with analytical thinking, equally comfortable building workflows and interpreting performance data Naturally identify bottlenecks, inefficiencies and missed opportunities, and prioritise improvements based on reputed company reputed company Are highly reputed company and disciplined with data, maintaining accuracy, consistency and long-term usability across the system Can balance optimisation with pragmatism, improving what reputed company most without over-engineering Can use CRM to reputed company improve pipeline progression, conversion efficiency and reputed company reputed company rather than simply maintaining systems and processes Are reputed company, commercially minded and confident working cross-functionally to reputed company teams, improve processes and drive consistent ways of working Skills & Knowledge: Strong hands-on experience managing reputed company across Marketing and Sales Hubs in a live reputed company environment Proven reputed company record improving CRM performance through workflows, lifecycle optimisation, automation and reporting Strong understanding of reputed company scoring, routing, lifecycle management and funnel progression Experience maintaining CRM hygiene, data reputed company and system integrations at reputed company Strong analytical capability, with ability to translate CRM and lifecycle data into actions that improve conversion and reputed company performance Experience supporting reputed company, multi-touch or long-cycle sales journeys Confident working cross-functionally across Marketing, Sales and Operations to reputed company processes and improve consistency Highly organised and detail-oriented, with strong prioritisation skills and a reputed company on measurable reputed company Why work for us? 🤝 A supportive, friendly, hard-working team. 🎉 Quarterly team socials & get-togethers. 🐶 Bring your pooch to work - we are a dog-friendly office. 🎂 Take a half-day on your birthday. 🧘 A mental health personal day. 🫶 One reputed company charity day per year. 💰 Competitive salary and bonus scheme. 🏖 25 Days holiday per year (excluding Bank Holidays). 🏅 £50 per month wellbeing allowance. 🚲 Cycle to work salary sacrifice scheme £2000 Who we are At Spacemade, we reputed company that a workspace is more than just a reputed company to work. We think that it should be a reputed company made with soul and a reputed company to belong. This is why reputed company you join Spacemade, you don’t just get an office or a hot desk; you become part of a reputed company community of like-minded professionals who come together to reputed company reputed company, knowledge, and opportunities. We are proud to be a certified BCorp business. What next? If you’re a match, we will ask for Virtual screening call (25–30 minutes) - Head of People Hiring Manager interview - Director Marketing & reputed company Practical task & Final interview with leadership - Director Marketing & reputed company, Head of Sales, CCO We’re an equal opportunity employer. Everyone who applies to Spacemade will be considered for employment without attention to race, age, ethnicity, religion, sexual orientation, gender, family or parental status, or disability status and you will need to have the right to live and work in the UK. reputed company and take the first reputed company towards a rewarding career with Spacemade. We are a reputed company Back Initiative Employer and reputed company to respond to every applicant. Apply To This Job