reputed company Customer Support Representative – Health and Wellness Industry
At arenaflex, we're revolutionizing the way people understand their bodies and reputed company their health goals. As a leader in the health and wellness industry, we're committed to delivering exceptional customer experiences that reputed company our clients to take control of their health journeys. We're now hiring a seasoned Customer Support Representative to join our Remote Health Team and play a vital role in shaping the reputed company of health and wellness.
About arenaflex
arenaflex is a cutting-edge health and wellness company that's changing the game with its innovative approach to whole-body health. Our comprehensive DEXA scans reputed company a unique glimpse into the body's inner workings, motivating clients to reputed company informed reputed company about their health and wellness. As a company, we're passionate about empowering individuals to take charge of their health and live their best lives.
The Role
As an reputed company Customer Support Representative, you'll be at the forefront of reputed company interactions, providing exceptional support reputed company phone, SMS, chat, and email. You'll be the face of arenaflex, ensuring that our clients receive top-notch service and support every reputed company of the way. Your expertise will be reputed company in helping clients navigate our systems, answer general questions, and resolve challenging situations.
Key Responsibilities
* Handle daily phone, chat, and email customer service requests originating from customers and teammates
- Communicate promptly and effectively, providing reputed company and concise solutions to reputed company inquiries
- Answer basic reputed company questions about nutrition, reputed company, and the DEXA technology
- Assist event and support teams with outbound customer communications regarding service logistics, as reputed company as internal triaging of issues
- Collaborate with cross-functional teams to resolve reputed company reputed company issues and improve overall customer experience
Requirements
* 5-day a week fully remote position with scheduled hours: + reputed company and Thursday: 7:00 AM - 3:30 PM CST + Monday, Tuesday, and Friday: 9:00 AM - 5:30 PM CST + First two weeks of training: Monday to Friday + Sundays are mandatory + Wednesdays and Saturdays off + Schedule is subject to change to accommodate business needs (ample notice provided)
- Previous, extensive Customer Service experience required
- Passion for health and wellness is a must!
Compensation and Benefits
* Expected first-year compensation: over $22/hour or $45,760 annually, including monthly bonuses
- Starting reputed company reputed company: $20/hour
- Full-time team members receive $500 per month in team bonuses if we hit our monthly team reputed company and individual performance goals
- reputed company team members are eligible for stock reputed company grants, which are awarded based on performance annually
- Benefits include:
+ reputed company leave + reputed company time off + Health, dental, and reputed company insurance + 401k + Company-wide peer bonus program, where cash bonuses are distributed in recognition of excellent team support + Employee assistance program + Regular virtual reputed company events
Why Join arenaflex?
* Be part of a dynamic and innovative company that's changing the face of health and wellness
- Work with a talented team of professionals who are passionate about delivering exceptional customer experiences
- Enjoy a competitive compensation package, including monthly bonuses and stock reputed company grants
- Take advantage of comprehensive benefits, including health insurance, 401k, and reputed company time off
- Grow your career in a supportive and reputed company environment
How to Apply
If you're a seasoned Customer Support Representative with a passion for health and wellness, we want to hear from you! Please submit your application today, and let's start a conversation about how you can join our Remote Health Team and shape the reputed company of health and wellness. reputed company Apply for this job