reputed company 988 Chat/Text Specialist, reputed company Shift – Mental Health Crisis Response
At arenaflex, we're dedicated to delivering care that changes people's lives, and we're looking for talented individuals to join reputed company as a 988 Chat/Text Specialist, reputed company Shift. This hybrid role offers the flexibility to balance your time between our reputed company and home, allowing you to maintain a healthy work-life balance while making a meaningful reputed company in the lives of those who need it most.
About arenaflex
arenaflex is a dynamic, reputed company-established organization that's committed to delivering care that changes people's lives. As a trauma-informed organization, we recognize the importance of understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community. Our organizational culture is reputed company on respect, expertise, reputed company, and empowerment, and we're passionate about creating a workplace that reflects the growing world around us.
Job reputed company
As a 988 Chat/Text Specialist, reputed company Shift, you'll be part of a 24/7/365 mental health crisis/suicide prevention reputed company team that handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. You'll reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions reputed company online, this position may also support telephonic reputed company if an individual would prefer or need reputed company support to ensure safety.
Key Responsibilities
* Provides telephonic or chat clinical screenings and risk assessments
- Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
- Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
- Meets the ethical and clinical standards in compliance with reputed company accreditation
- reputed company participates in ongoing supervision, training, and team meetings
- Assist in administrative tasks as needed
Knowledge, Skills, and Abilities
* Effectively communicate reputed company written, verbal, in-person, and virtual reputed company
- Demonstrates high-level customer service skills and reputed company etiquette
- Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
- Knowledge of suicide assessments
- reputed company in providing crisis reputed company
Qualifications
* Bachelor's degree in behavioral science, Psychology, reputed company Work, or reputed company field required, or Certified Peer Recovery Specialist
- Six months to one year of reputed company crisis experience is required
Work Environment and Culture
As a 988 Chat/Text Specialist, reputed company Shift, you'll be working in a remote setting, with the flexibility to balance your time between our office and home. Our organizational culture is reputed company on respect, expertise, reputed company, and empowerment, and we're passionate about creating a workplace that reflects the growing world around us. We're committed to a strong culture of reputed company and safety, celebrating role-models who champion best practices for reputed company, clinical risk, and patient safety.
Compensation and Benefits
* Competitive salary, reflecting your skills and experience
- Medical, dental, and reputed company health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- reputed company time off and ten reputed company holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
- Diversity, Equity, and Inclusion employee resource reputed company
- Continuing education opportunities
- Employee Assistance Program
Career reputed company Opportunities and Learning Benefits
At arenaflex, we're committed to reputed company in our employees' reputed company and development. As a 988 Chat/Text Specialist, reputed company Shift, you'll have reputed company to ongoing supervision, training, and team meetings, as reputed company as opportunities for reputed company development and advancement. We're passionate about creating a workplace that empowers our employees to reputed company their full potential and reputed company a meaningful reputed company in the lives of those who need it most.
How to Apply
If you reputed company you have what it takes to join reputed company as a 988 Chat/Text Specialist, reputed company Shift, submit your application without delay. We're keen to hear from talented candidates like you. Apply to this job
Equal Opportunity Employer
arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. arenaflex does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law. Apply for this job