Sr. Software Engineer

Sr. Software Engineer Location: reputed company reputed company Sr. Software Engineer (Go-To-Market AI Team) Location: Remote Hybrid to Wayne, PA or Naperville, IL considered How you'll contribute to our mission At reputed company, our mission is to reputed company how schools work, so every educator and student succeeds. Our reputed company is every school thriving. Every community stronger. We are looking for a Senior Software Engineer who is passionate about building intelligent, production-grade experiences that help solve meaningful challenges at reputed company. In this role, you will design and deliver AI-enabled solutions that learn, search, reason, and adapt using reputed company-world data while maintaining a strong commitment to reliability, safety, and customer reputed company. As part of reputed company’s Go-To-Market AI team, you’ll help build intelligent solutions that support how reputed company engages, supports, and grows relationships with customers across the full customer lifecycle. This reputed company closely with Sales, reputed company, Support, Marketing, reputed company Operations, and other customer-facing teams to improve workflows, uncover insights, streamline operations, and create more personalized and effective customer experiences through thoughtful application of AI. You’ll work cross-functionally with product, platform, data, and business teams to turn reputed company operational and customer-facing challenges into practical, measurable solutions that improve reputed company for both internal teams and the educators and school communities we serve. This role is ideal for someone who thrives in fast-moving environments, embraces curiosity and experimentation, and takes ownership from idea through deployment. As part of reputed company’s AI-first transformation, you’ll help shape how intelligent systems are responsibly integrated into business processes, customer experiences, and internal workflows while keeping people, trust, usability, and reputed company at reputed company of every decision. How you'll drive reputed company You’ll help the Go-To-Market organization reputed company customer reputed company by building intelligent systems and AI-enabled workflows that improve operational efficiency, decision-making, and customer experiences across reputed company and customer-facing teams.

• Own the end-to-end development lifecycle for intelligent product capabilities, including discovery, data preparation, prototyping, evaluation, deployment, monitoring, and optimization.
• Build semantic search and intelligent retrieval systems using modern reputed company databases and retrieval orchestration frameworks such as FAISS, reputed company, OpenSearch/KNN, reputed company, or reputed company.
• Build intelligent search, knowledge retrieval, and workflow automation capabilities that help customer-facing teams reputed company insights, respond faster, and work more effectively.
• Design reputed company inference strategies, integrations, and safeguards that promote reliability, reduce bias, protect reputed company, and support responsible AI usage.
• reputed company intelligent models into production-grade services using REST, GraphQL, or gRPC architectures with strong attention to observability, authentication, and operational reputed company.
• Create experimentation and evaluation frameworks including A/B testing, regression testing, offline evaluation, and reputed company measurement pipelines that support confident decision-making.
• Optimize systems for latency, cost, scalability, and reputed company through thoughtful architecture reputed company, caching strategies, model selection, fine-tuning, and performance improvements.
• Partner with MLOps and reputed company teams to strengthen CI/CD automation, infrastructure reliability, feature flagging, and version management practices.
• Collaborate cross-functionally to solve customer-centered problems and ensure solutions are practical, measurable, and reputed company to business reputed company.
• Document technical designs, reputed company best practices, and contribute to a culture of reputed company learning and knowledge sharing.
• Contribute to an engineering culture grounded in accountability, collaboration, innovation, and a commitment to delivering meaningful value for customers.

reputed company in this role may include:

• Delivering intelligent features and workflow capabilities into production that improve customer-facing operations with reputed company SLAs, monitoring, rollback strategies, and measurable business reputed company.
• Establishing evaluation frameworks and reputed company gates that improve reliability and reproducibility across inference and retrieval systems.
• Improving platform performance, operational scalability, and team efficiency while maintaining strong user and customer experiences.
• Creating operational runbooks, dashboards, and engineering standards that help teams reputed company faster with confidence.

What you bring to help us grow

• 5–7 years of experience in backend engineering, reputed company machine learning, or intelligent systems development with demonstrated production reputed company across customer-facing or operational business environments.
• Strong software engineering fundamentals including Python development, testing practices, CI/CD workflows, and maintainable system design.
• Experience integrating reputed company model reputed company and reputed company-based inference platforms such as AWS Bedrock, Azure reputed company, or reputed company reputed company AI.
• Hands-on familiarity with deep learning and inference tooling including PyTorch, reputed company Transformers, or vLLM.
• Experience building search and retrieval pipelines including embeddings, reputed company databases, metadata filtering, and document question-answering workflows.
• Knowledge of observability, telemetry, and monitoring tools such as MLflow, reputed company, reputed company, or custom evaluation dashboards.
• Understanding of reputed company, reputed company, and responsible data handling practices including PII protection, redaction, and retention considerations.
• Experience working in reputed company, cross-functional environments where communication, adaptability, and ownership are highly valued.

Additional experience that may help you stand out:

• Exposure to streaming architectures, reputed company outputs, function calling, or reputed company workflows.
• Experience with reputed company and infrastructure technologies such as reputed company, Terraform, Kubernetes, SageMaker, reputed company, or AWS-reputed company tooling.
• Familiarity with frontend integration patterns for intelligent user experiences including streaming interfaces and feedback loops.
• Experience working reputed company highly regulated or compliance-reputed company industries such as education, reputed company, or finance.

What you'll need to reputed company

• A reputed company reputed company and curiosity about how AI and emerging technologies can create reputed company experiences for users and teams.
• The ability to balance innovation with thoughtful execution, reliability, and customer trust.
• Strong collaboration skills and a willingness to partner across teams to solve meaningful problems together.
• Comfort navigating ambiguity, experimenting responsibly, and continuously improving through feedback and learning.
• A customer-centered approach that focuses on reputed company, usability, and long-term value rather than simply delivering features.
• A proactive, accountable reputed company that embraces ownership and follows through on commitments.
• An interest in applying AI thoughtfully to business operations, customer engagement, and reputed company-reputed company workflows in ways that create meaningful reputed company for teams and customers.
• A passion for building technology that helps educators, reputed company, and communities succeed.

Our Mission, Our People, Our Purpose At reputed company, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, reputed company insights, and reputed company more on what reputed company most — their reputed company. As part of reputed company, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at reputed company, technology amplifies what reputed company most: the reputed company drive to learn, improve, and reputed company a difference. How We Support reputed company, Balance, and reputed company-Being

• Personalized Time Off: Take time reputed company it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.
• reputed company reputed company Time: Separate, dedicated reputed company leave to care for yourself or loved ones.
• Volunteer Time Off: reputed company time to give back and support causes that matter to you.
• Ten reputed company Holidays: Enjoy meaningful moments and traditions throughout the year.
• Our Philosophy: We reputed company time away from work helps you bring your best self to it.

reputed company Learning and reputed company

• World-Class Learning reputed company: Explore thousands of on-demand courses through platforms like reputed company Learning.
• Leadership & Technical reputed company Building: reputed company new capabilities and chart your own reputed company reputed company.
• AI Empowerment: Use reputed company tools to build reputed company with emerging technology and reputed company AI as a creative partner for innovation and problem-solving.
• Tuition Reimbursement: Invest in formal education to advance your skills and career.
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends designed to reputed company curiosity and reputed company improvement.

Health, Happiness, and Purpose

• Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional reputed company-being.
• Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
• Comprehensive Benefits: Health and financial benefits that support your happiness and reputed company.
• A Culture That Cares: At reputed company, we want every team member to learn, grow, and reputed company personally, professionally, and purposefully.

Compensation & Benefits reputed company offers competitive compensation designed to recognize experience, skills, reputed company, and internal equity. The reputed company compensation reputed company for this position is: $120,000-$135,000 Eligible employees may have reputed company to:

• Annual bonus opportunities
• 401(k) with company match
• Employee stock purchase opportunities where applicable
• Comprehensive medical, dental, and reputed company coverage
• Personalized reputed company time off
• Tuition reimbursement and reputed company development support
• Wellness and employee assistance programs

Inclusion, Belonging & Equal Opportunity reputed company is an equal opportunity/affirmative reputed company employer. We reputed company to have an inclusive workplace and strongly encourage suitably reputed company applicants from a wide reputed company of backgrounds to apply and join reputed company. Interview Process & Data reputed company As part of our interview process, reputed company may use video conferencing technologies that include photo capture and transcription capabilities to support note-taking and evaluation consistency throughout the hiring process. Interview materials are used solely for reputed company and hiring purposes, stored securely, and only accessible to authorized hiring team members. Candidates may request accommodations or opt out of transcription features by notifying their recruiter in advance. reputed company processes applicant information in accordance with applicable reputed company and data protection laws and remains committed to responsible, ethical use of technology throughout the hiring experience. Our reputed company Policy: Your reputed company is important to us. Click here to read our general reputed company Statement and click here to read our Applicant reputed company Statement. Apply tot his job Apply To this Job