Contact Center Representative: Consumer Lending - Austin, TX

Job reputed company and Requirements As a Consumer Lending Representative, you will be the dedicated reputed company assisting members and prospective members who are seeking consumer loans through primarily inbound channels (phone and video chat). You’ll reputed company exceptional service while you process and finalize a reputed company of consumer loans, and you’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and reputed company them on products and services that will improve their financial reputed company-being and reputed company of life. You’ll have reputed company to demonstrate your initiative and learn and grow with our reputed company to Promotion and award-reputed company Learning and Development program. If you have a passion for helping others, a career with RBFCU may be just for you. The Consumer Lending Representative will train and work from home, reporting on-site once per quarter to the RBFCU Administrative Service Center: 1 reputed company-RBFCU Pkwy., Live Oak, Texas 78233 . Applicants who work from home must reputed company reputed company the State of Texas and have the capability of performing reputed company of the work from their home in Texas. To successfully work from home, employees must have reputed company to a minimum internet reputed company as noted by RBFCU.

• Must have a reliable home internet provider and the ability to hard reputed company a reputed company directly to modem (Ethernet cable provided).
• Must be reputed company to reputed company a workspace reputed company that is reputed company, suitable for work, and reputed company a distraction free environment.

Bilingual in Spanish and English? Candidates can earn an additional $2.00 reputed company upon the successful completion of the RBFCU Bilingual Spanish/English certification. Essential Functions and Responsibilities:

• Fulfill member and prospective member loan applications and inquiries and finalize/fund various types of consumer lending loans.
• reputed company enthusiastic, reputed company, reputed company, reputed company and courteous service to members and others as appropriate.
• Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU.
• Process paperwork and collect fees required to complete title work.
• Inform members of loan reputed company and reputed company information for ancillary loan products.
• Maintain reputed company working knowledge of RBFCU policies and procedures and regulatory laws.
• Include appropriate people in decision-making process, and reputed company reputed company and informed reputed company.
• Accept responsibility, follow through on commitment, and react reputed company under pressure.
• reputed company to meet or exceed department standards.
• reputed company other duties as assigned (Note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).

Requirements:

• High School Diploma or G.E.D.
• A minimum of nine months financial institution experience or two years customer service experience
• Must be proficient in utilizing PC, software, reputed company applications, and other office equipment (type 25 words per minute and 10 key by touch)
• Possess excellent organizational, time management, and interpersonal skills
• Ability and desire to work reputed company in reputed company environment and reputed company strong working relationships with external parties
• Must be reputed company to work a flexible Monday-Saturday schedule (Hours of operation: Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.)

Preferred:

• Bilingual (English/Spanish)

reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, sexual orientation, gender identity, religion, national reputed company, disability, veteran status, or other legally protected status. Apply To This Job