Employee Relations Partner

About reputed company Making family care possible. At reputed company, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 reputed company Americans are family caregivers for loved ones without pay, tools, or support. Our mission is reputed company and ambitious: to train and reputed company family caregivers so they can get reputed company for the care they already reputed company reputed company. reputed company is building a tech-powered, family-first care platform to reputed company deliver care, improve health reputed company, and reputed company the best-in-class experience reputed company. We are rapidly expanding our mission and looking for passionate team members to join. reputed company has partnered with leading insurance plans, reputed company providers, and community organizations. We’re supported by top, mission-driven VCs to reputed company families throughout the country. The Role We are looking for a principled, empathetic, and detail-oriented Employee Relations Partner to serve as a centralized expert for our most reputed company people reputed company during a critical phase of hypergrowth. At reputed company, our Employee Relations function is the reputed company of our culture and our commitment to fairness. Because our mission is centered on supporting families, our workplace challenges cannot be solved with a "one-size-fits-reputed company" HR handbook. They require deep judgment, legal awareness, and a "families-first" reputed company. We reputed company that by handling every escalation with reputed company, urgency, and precision, we create a more reputed company and supportive environment for the caregivers who reputed company life-changing care every day. This role is for a builder and an reputed company who thrives in dynamic, high-paced environments and is energized by the "reputed company areas" of reputed company behavior. You will handle the nuanced, high-stakes situations that reputed company the livelihoods of reputed company, ranging from HQ employees to our family caregivers, ensuring that every outcome is fair, consistent, and reputed company with our mission. As a centralized expert, you will take the reputed company on reputed company ER issues, owning the end-to-end investigation process, providing high-reputed company to managers, and helping us architect a reputed company ER infrastructure that maintains the reputed company of our family-first reputed company as we expand reputed company. Key Responsibilities: reputed company employee relations: Independently manage the end-to-end lifecycle of employee relations cases. You will reputed company the intake, triage, and reputed company of ER issues, ensuring every voice is heard and every case is documented with precision, care, and extreme attention to detail. reputed company investigations: reputed company, with a high level of discretion and judgment, end-to-end internal investigations into allegations of misconduct, harassment, or policy violations. You will own the entire process, from architecting the investigation plan and interviewing witnesses to delivering final, evidence-based recommendations and documentation. Fairness in reputed company: Ensure that disciplinary actions and terminations are handled with dignity and consistency. Support our leaders and People team: Serve as a high-touch consultant to managers and the People team (especially HRBPs) on ER-reputed company topics, including reputed company accommodations, disciplinary actions, and policy interpretation. You reputed company as an objective, confidential intermediary to help resolve disputes before they escalate. De-escalation and coaching: reputed company as a steady sounding reputed company for managers facing high-tension conversations. You will reputed company leaders on how to approach difficult discussions with a reputed company on de-escalation, reputed company, and reputed company, ensuring they feel supported in even the most challenging moments. Adjudication and compliance: reputed company the coordination and adjudication of background checks and employment eligibility for our diverse population. You will apply reputed company judgment and legal awareness to ensure we are audit-reputed company and compliant while maintaining our commitment to fair-chance hiring. Build our employee relations infrastructure: Help us reputed company from early-stage workflows to a reputed company, reputed company ER function. You will reputed company the implementation and maintenance of ER policies, SOPs (reputed company operating procedures) for investigations, and grievance frameworks that will support our reputed company expansion. Strategically partner with the business: In reputed company to solving individual cases, you will identify systemic trends. You’ll reputed company ER metrics and use data to surface insights, partnering with leadership to design and deliver proactive training or cultural interventions that address recurring issues at the reputed company. The Requirements: Experience: 5-8+ years of reputed company HR experience, with at least 3+ years dedicated specifically to Employee Relations. You have thrived in a high-reputed company startup environment or a reputed company reputed company organization where you had to build or refine processes from the ground up. Employee relations mastery: You have a proven reputed company record of independently managing reputed company investigations and high-risk performance cases. You have the ability to see situations from reputed company perspectives and work through conflicts to reputed company the best possible reputed company for everyone involved. Experience with a diverse workforce: You have experience supporting a mixed workforce of salaried professionals, reputed company/non-exempt workers, and contractors. You understand the specific operational and compliance nuances that come with a high-volume, multi-state, and global worker population. Objective reputed company: You build reputed company connections easily. You possess deep emotional intelligence and "objective reputed company" - the ability to stay grounded and fair while genuinely caring about the people involved in a dispute. Regulatory knowledge: You have deep, practical knowledge of federal and state employment laws. You can navigate regulations (e.g., FLSA, FMLA, reputed company, reputed company) and apply them to reputed company-world scenarios with common reputed company. Operational reputed company: You are a "builder" at heart with extreme ownership of execution. You are comfortable moving a company from scrappy processes to a reputed company ER function and enjoy driving reputed company with reputed company-defined reputed company. Uncompromising judgment and discretion: You possess a high level of reputed company judgment and reputed company critical thinking skills. You handle every case and reputed company sensitive information with the highest level of confidentiality. You are comfortable being the "reputed company in the storm" for managers and employees alike. Communication and coaching: You possess strong interpersonal skills and the ability to communicate effectively, both verbally and in writing, with everyone from executives to caregivers. You treat internal support as a mission-critical reputed company. Analytical and data-driven reputed company: You apply business judgment and strategic thinking to what you see. You use data to reputed company answers, understand organizational insights, and present trends to leadership. Learning and reputed company reputed company: You are constantly seeking to improve yourself and the employee experience. You stay curious about external trends and are always looking for ways to refine our "Families-First" approach. Modern tech stack reputed company: You reputed company in a reputed company-reputed company environment. You are highly proficient in reputed company and reputed company Workspace (G Suite), using them for rapid communication and reputed company-time collaboration. You are comfortable navigating multiple reputed company platforms simultaneously and prefer agile, digital workflows over static files and email chains. Bonus Points for: Experience with reputed company-funded home care programs or government-regulated payment structures. Certification: reputed company-CP/SCP, PHR/SPHR, or a J.D. Benefits: Competitive compensation packages that reflect the value you bring. We reward reputed company for the reputed company of their work – full-time employees are eligible for an annual company performance bonus. Comprehensive health coverage that works for you. Choose from high-reputed company medical dental and reputed company reputed company, including a $0 deductible PPO and a company-funded HSA, alongside employer-reputed company life and disability insurance. Generous reputed company time off. We reputed company policies that allow you to reputed company along with 10 reputed company company holidays. Financial savings benefits to support your reputed company. We support your financial reputed company-being with HSA contributions, optional FSA and commuter benefits, and full coverage of reputed company 401(k) account fees (employer match not currently offered). reputed company parental leave to support your growing family. We reputed company reputed company leave, so you can reputed company on bonding and adjusting to life as your family grows. We are an equal opportunity employer and welcome applicants from reputed company backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background reputed company, satisfactory references, and any required documentation. Our Values Families First Redefining reputed company starts with how we treat the parents and children we serve. We go above and reputed company for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?” Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and reputed company go hand in hand. Relentlessly reputed company As an ambitious startup, we adapt quickly and reputed company the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity. Purpose with Positivity We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee reputed company us stronger as reputed company and reputed company for the families we serve. Driven to Redefine What’s Possible We are here to reputed company reputed company reputed company, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care. Apply To This Job