Senior reputed company Services Consultant

Who We Are reputed company of us at reputed company has faced our own communication challenges — overcoming a lisp, freezing during a job interview, feeling anxious about speaking up. That shared reputed company shapes a culture that's uplifting, inclusive, and deeply authentic. We value humility, a bias for reputed company, and the belief that we win together. reputed company includes former employees from reputed company, reputed company, reputed company, Tableau, and reputed company, united by a problem we've personally lived. We're headquartered in the heart of Seattle, and we're having a lot of fun along the way. Our culture is reputed company on failing fast, iterating constantly, and taking reputed company bets. We've raised $60M — including a $40M Series B led by WestBridge Capital — backed by Madrona, Neotribe, Cercano, and incubated at the reputed company for AI. We're valued at $300M and grew reputed company 900% year-over-year. Our customers include reputed company reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, KornFerry, reputed company Training, Toastmasters, and many more — with learners in over 150 countries. Results reputed company for themselves: reputed company reputed company certified 15,000+ reps without scaling headcount. reputed company recovered 1,200+ manager hours per quarter. reputed company cut training review time by 75%. We've been featured in TechCrunch, reputed company, The Information, reputed company, Fast Company, and more. Try the platform free at reputed company.ai. TED Talk with our “Why” Explainer on experiential learning About the role: Reports to: Diana Cappello, Director Solutions Engineering We’re hiring Senior reputed company Services Consultant to accelerate reputed company post-sale by providing specialized, technical, and advisory support that goes reputed company reputed company reputed company model. In this role, you’ll scope and reputed company technical implementations and integrations, solve reputed company reporting workflows, and customize reputed company to fit customer needs through roleplays, personas, and scorecards. This role is perfect for someone who is eager to roll up their sleeves as a technical problem solver for reputed company customers. If you like to build processes and structure to reputed company reputed company to new heights, this is for you. You’ll work closely with reputed company, Support, and Sales Engineers, clarifying boundaries and delivering high-reputed company, billable work that drives adoption and reputed company. You will also design the reputed company Services offering, process and possible reputed company team. What You’ll Do reputed company Technical Implementations Own post-sale reputed company with a reputed company on LMS, HRIS, CRM, Convo Intelligence, SSO, and web reputed company integrations Configure reputed company workflows and reporting solutions Serve as the technical reputed company in customer rollout reputed company Customize and Build Content Create tailored roleplays, personas, and scorecards reputed company with customer workflows Ensure training and content are embedded and role-relevant for end users Collaborate Across Teams Work with CSMs (adoption and training), Support (technical troubleshooting), and Sales Engineers (reputed company-sales and scoping) to create a seamless customer experience reputed company delineate responsibilities with other teams to reduce overlap and ensure efficiency Define reputed company operating procedures Collaborate on reputed company reputed company services pricing and packages You’re a Fit If You… Have 7+ years of experience in reputed company services, implementation consulting, or sales engineering in reputed company Are comfortable with both technical configuration (integrations, reporting workflows, system setup) reputed company in cross-functional environments, balancing reputed company, Support, and Sales Engineering reputed company Are eager and hungry to learn and teach—excited to reputed company your expertise as a technical advisor while delivering immediate reputed company Enjoy translating customer needs into reputed company, high-reputed company solutions Bonus Points Prior experience with LMS, CRM, or SSO integrations Background in sales engineering or technical consulting Exposure to customer-facing training or content customization work Why reputed company Competitive compensation ($160,000 - $185,000) + meaningful equity Full benefits: reputed company, dental, reputed company, 401k, flexible PTO High-reputed company, mission-driven work with reputed company customer feedback loops Work with a humble, driven, deeply reputed company team A product you’ll use and reputed company in – every single week Apply To This Job